Nicolette van Gestel Nicolette van Gestel

Full Professor
Expert areas: Business & Society (Civil Society), Context (Politics, Sociology), Family Business (Social Entrepreneurship), Health & Education (Health Care Management, Innovation, Strategy), Management & Organisation (Change Management, Decision Making, Human Resource Management, Implementation of Change and Transition Processes, Leadership, Public Administration, Public Policy, Service Management), Strategy & Innovation (Process Innovation, Strategic Decision Making)


Nicolette van Gestel is a Full Professor of New Modes of Governance at TIAS School for Business and Society, Tilburg University. She is an academic member of the Social and Economic Council (SER), a core advisory board of the Dutch government. She holds a MSc (with distinction) in Human Geography and a PhD in Public Administration from Radboud University Nijmegen. Nicolette is an academic expert on public sector reform and organizational change. Her theoretical interests are decision-making in plural settings, institutional theory and collaborative governance. She has published a dozen books, and more than 70 chapters and journal publications, e.g. in Public Administration, Organization Studies, Human Resource Management, Personnel Review, BMC Health Services Research, Public Money & Management, European Journal of Social Work, European Journal of Industrial Relations, Public Management Review and the Scandinavian Journal of Management.

For many years, Nicolette was co-chair of the Standing Working Group ‘Organizing the Public Sector’ of the European Group for Organization Studies (EGOS, 2007-2015), and chair of the Dutch Labour and Employment Relations Association (NVA/ILERA, 2006-2012). Next to her fulltime professorship, she serves as advisor of the national government (e.g. Crown member of the SER, since 2014), and at the Advisory/Supervisory boards of public organizations, e.g. UWV, Conexus Foundation, and international expert panels. She is regularly invited for lectures and interactive expert meetings, home and abroad, most recently in Malmö, Oslo, Toronto, and for comments in Dutch magazines. Nicolette is the Dutch lead of the EU Horizon 2020 project COGOV (2018-2022) ‘Strategic Management, Public Value and Co Creation in the Renewal of Public Agencies across Europe’ (grant agreement No 770591). In this large research project, she closely works together with 10 partner universities across six countries. 



  • Van Gestel, N. & Grotenbreg, S. (2021). Collaborative governance and innovation in public services settings. Policy & Politics, 49(2), 249-265(17).
  • Van Gestel, N., Waldorff, S. B., & Denis, J. L. (2020). (Mis)taking Social Responsibility? Implementing Welfare State Reform by Private and Non-profit Organizations. Public Management Review, 22(12): 739-1759.
  • Van Gestel, N., Denis, J.-L., Ferlie, E. (2020). Hybridity in Public Organisations. In: D. Billis & C. Rochester (Eds.), Handbook on Hybrid Organisations. Cheltenham: Edward Elgar Publishing (pp.48-65).
  • Van Gestel, N., Boch Waldorff, S. & Denis, J.-L. (2019) (Mis)taking Social Responsibility? Delegating national welfare policies to private and non-profit organizations. Public Management Review, published online 8 August 2019. DOI: 10.1080/14719037.2019.1648696 
  • Van Gestel, N., Kuiper, M., Hendrikx, W. (2019) Changed roles and strategies of professionals in the (co)production of public services, Administrative Sciences9(3), 59, Open Access, published 14 August 2019.
  • Vossen, E. & Van Gestel, N. (2019) Translating macro-ideas into micro level practices: the role of social interaction. Scandinavian Journal of Management35(1): 26-35.
  • Van Gestel, N., Denis, J.-L., Ferlie, E. & McDermott, A. (2018) Explaining the policy process underpinning public sector reform: The role of ideas, institutions and timing. Perspectives on Public Management and Governance,1(2), 87–101.
  • Van Gestel, N., Oomens, S. & Buwalda, E. (2018) From quasi-markets to public-private networks: Employers’ engagement in Public Employment Services. Social Policy and Administration, 32(3), 434-448.
  • Hendrikx, W. & Van Gestel, N.  (2017) The emergence of hybrid professional roles: GPs and secondary school teachers in a context of public sector reform, Public Management Review, 19(8), 1105-1123.
  • Vossen, E., Van Gestel, N., Van der Heijden, B.I.J.M. & Rouwette, E.A.J.A. (2016). ‘Dis-able bodied’ or ‘dis-able minded’: Stakeholders’ return-to-work experiences compared between physical and mental health conditions. Disability & Rehabilitation, 39(10), 969-977.
  • Denis, J.-L., Van Gestel, N. & Lepage, A. (2016). Professional agency, leadership, and organizational change. In: M. Dent, I.L. Bourgeault, J.-L. Denis & E. Kuhlmann (Eds.), The Routledge Companion to the Professions and Professionalism (pp. 215-227). Routledge Companions.
  • Denis, J.-L. & Van Gestel, N. (2016). Medical doctors in healthcare leadership: theoretical and practical challenges. BMC Health Services Research, 16(2), 45-56.