Dr. Lapré studied at the Nursing School in Eindhoven (R.N.(non-practising)) and subsequently Health Sciences at the University of Maastricht MSc). He graduated at the SIOO Business School in Utrecht as a Master of Change Management (MCM). He graduated as a Doctor of Business Administration (DBA) at the School of Management of the University of Bradford in the United Kingdom. The subject of his doctoral thesis was service quality in nursing homes. This research was several times internationally awarded. He works as an international certified management consultant (CMC) at QOLity BV. He is specialised in strategy, innovation and organisational development in health care and related industries. Dr. Lapré works mainly for non-profit en for-profit customers in the field of housing, support services and health/social care for older people: home (health) care organisations, hospitals, health insurance companies, pension funds, investors and housing corporations in the Netherlands, the United Kingdom, the United States, the Russian Federation and the PRC.
He is member of the supervisory Board of a (rehabilitation) care hotel “De Kim” in Noordwijk aan Zee in the Netherlands.
Finally, he is the Chairman of the Board of Directors of the European Centre for Research and Education in Ageing Services (ECREAS) in Brussels, Belgium.
Freek Lapré & Gillian Wright (2014): Stakeholder strategies for service: conceptualising user-focused service in nursing home care, Journal of Strategic Marketing, DOI: 10.1080/0965254X.2014.970216
Lapré, F. and Wright, G. (2013), Service Quality in Nursing Homes International Association of Homes and Services for the Aging, Shanghai, People’s Republic of China