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Q&A: How do you build an AI learning journey in your organization?

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AI Data & Tech
Jeroen de Flander

Author: Dr. Jeroen De Flander

Published:
July 8, 2026
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AI is developing quickly, and many professionals feel the need to keep up. But how do you help people across an organization build the right knowledge and capabilities without overwhelming them? For this Q&A series on AI & business strategy, readers submitted their own questions. In the third video, Jeroen De Flander, core faculty member at TIAS, discusses how organizations can design an effective AI learning journey.

In this video, Jeroen answers questions such as: how do you create an AI learning journey across an organization? His advice is to make learning and development a central part of the AI conversation, alongside strategy and technology. He also explains the 3H approach: first engage the heart, then develop the head, and finally activate the hands. According to Jeroen, organizations should help people understand the fundamentals of AI, structure learning over time and use AI itself as a learning partner.

Webinar AI Strategy: from buzz to business

Interested in this topic? You can also watch Jeroen De Flander’s webinar on demand: AI strategy: from buzz to business.

Take the next step in AI and strategy

Want to better understand how AI, data and technology can create value for your organization, and how to use them responsibly? Explore the AI, Data & Tech programs at TIAS. These programs help professionals develop expertise in AI, data and technology, and connect digital innovation to the broader context of business and society.

AI, Data & Tech | TIAS Business School

Jeroen de Flander

Dr. Jeroen De Flander

Associate professor

Jeroen De Flander is an international strategy implementation expert. He is co-founder of the performance factory, a training and consultancy agency, and chairman of The Institute for Strategy Execution.

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