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Together, participants learn how to apply effective leadership and change management to get the organization on board for the successful implementation of excellent processes. So you can achieve long-term cost savings and create value for both customers and employees.\u003C\u002Fp>",{"id":307,"name":310,"position":311},"USP ENG intro",-1027057394,{"id":313,"course_tab_id":314,"content":315,"course_tab":316},72731,2339,"\u003Cp>We strive for participant groups full of talent, experience and potential. We therefore impose admission requirements. This allows us to guarantee the highest quality education for you.\u003C\u002Fp>\u003Cp>We expect:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e40f7f5e7ba2ba474c65f838ecb8cd852\">At least 5 years of work experience in a relevant role.\u003C\u002Fli>\u003Cli data-list-item-id=\"eeb16dcfa35452cf90f7ee0df2f6c987d\">Ability to work and think at the higher professional or university level.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>After your registration you will receive, if you are eligible, within 5 days a confirmation of your registration. If there are any doubts about your admissibility, the Program Adviser will contact you.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Cstrong>Also available as an in-company program\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"MsoNormal\">Would you like to organize this masterclass for a group of colleagues within your organization? TIAS provides this masterclass exclusively for your team, tailored to your sector. Suitable for groups of 10 or more participants and can be arranged within six weeks.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fincompany\u002Ftias-incompany-masterclasses\">Check the in-company options\u003C\u002Fa>\u003C\u002Fp>",{"id":314,"name":317,"position":318},"Registration+Admission ENG",-280106558,{"id":320,"course_tab_id":321,"content":322,"course_tab":323},72722,2334,"\u003Cp>Tijdens de Masterclass Operational Excellence krijg je vanuit een managementperspectief wetenschappelijke kennis en methoden aangereikt om bedrijfsprocessen te optimaliseren. Dankzij deze brede theoretische basis en praktische handvatten weet je wat operational excellence inhoudt, hoe je ermee aan de slag kunt en wanneer je welke techniek inzet. Samen leer je hoe je met behulp van effectief leiderschap en verandermanagement de organisatie meekrijgt in de succesvolle implementatie van excellente processen. Zodat je op lange termijn kosten bespaart en waarde creëert voor je klant én je medewerkers.\u003C\u002Fp>",{"id":321,"name":324,"position":325},"USP NL intro",-1213795103,{"id":327,"course_tab_id":328,"content":329,"course_tab":330},72724,2338,"\u003Cp>Wij streven naar deelnemersgroepen waar veel talent, ervaring en potentie aanwezig is. Daarom hanteren we toelatingseisen. Op die manier garanderen wij onderwijs op topniveau.\u003C\u002Fp>\u003Cp>Wij vragen:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"edb722ed5a900659b036fbd468f668149\">Minimaal 5 jaar werkervaring in een relevante functie\u003C\u002Fli>\u003Cli data-list-item-id=\"eaad9ac991d83613991ad148a1bbe4582\">Een afgeronde hbo- of wo-opleiding\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Naar aanleiding van je aanmelding ontvang je, wanneer je toelaatbaar bent, binnen 5 werkdagen een bevestiging van aanmelding. Wanneer er vragen zijn over je toelaatbaarheid neemt de Program Adviser contact met je op.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Cstrong>Ook incompany te volgen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"MsoNormal\">Wil je deze masterclass organiseren voor een groep collega's binnen jouw organisatie? TIAS verzorgt deze masterclass&nbsp;&nbsp;exclusief voor jouw team, afgestemd op jullie sector. Interessant vanaf 10 deelnemers, binnen zes weken geregeld.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fincompany\u002Ftias-incompany-masterclasses\">Bekijk de incompany mogelijkheden\u003C\u002Fa>\u003C\u002Fp>",{"id":328,"name":331,"position":332},"Registration+Admission NL",-466844267,{"id":334,"course_tab_id":335,"content":336,"course_tab":337},72727,1601,"\u003Cp>Participants in the Operational Excellence Master Class are experienced managers and professionals from the business world and the public and non-profit sectors. They want to improve operational organization, but face challenges in their efforts. Participants are looking for scientific insights to optimize their operational organizations.&nbsp;\u003C\u002Fp>",{"id":335,"name":338,"position":339},"Participant Profile ENG intro",-1400532812,{"id":341,"course_tab_id":342,"content":343,"course_tab":344},72720,1599,"\u003Cp>De deelnemers aan de Masterclass Operational Excellence zijn ervaren managers en professionals uit het bedrijfsleven en de publieke en non-profitsector. Zij willen de operationele organisatie verbeteren, maar lopen daarbij tegen uitdagingen aan. Deelnemers zijn op zoek naar wetenschappelijke verdieping om de operationele organisatie te optimaliseren.\u003C\u002Fp>",{"id":342,"name":345,"position":346},"Participant Profile NL intro",-1587270521,{"id":348,"course_tab_id":349,"content":350,"course_tab":351},72725,2362,"\u003Cp>De kosten voor de Masterclass Operational Excellence bedragen %%PRICE%% (vrij van btw).\u003C\u002Fp>\u003Cp>De prijs is inclusief:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ebc5f512860e417e2c16bc2a4ea87ac53\">Dagarrangementen (lunch, koffie\u002Fthee en frisdrank) tijdens collegedagen\u003C\u002Fli>\u003Cli data-list-item-id=\"e7f21d4733eb48f0f5ad56546dcc8fb21\">Inschrijf-, registratie- en administratiekosten\u003C\u002Fli>\u003Cli data-list-item-id=\"eb537c0fd7390fcb8b5fabe0fbf4035c3\">Toegang tot de online leeromgeving\u003C\u002Fli>\u003Cli data-list-item-id=\"e0e0c65aacf60839270409f4c50b88d79\">Verplichte literatuur, studieboeken en lesmateriaal\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Meer impact en voordeel met de Masterclass Bundel\u003C\u002Fh3>\u003Cp>Kies 3 masterclasses naar keuze, bespaar €2000,- en creëer nog meer impact voor jezelf én je organisatie. Verbeter snel en effectief je kennis en vaardigheden en verbind de laatste academische inzichten aan actuele vraagstukken uit je eigen praktijk. Meer over de&nbsp;\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclasses\u002Fdetail\u002Fmasterclass-bundel\" data-cke-saved-href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclasses\u002Fdetail\u002Fmasterclass-bundel\">Masterclass Bundel\u003C\u002Fa>.\u003C\u002Fp>\u003Ch4>Hoe financier je de opleiding?\u003C\u002Fh4>\u003Cp>Je hebt de opleiding gevonden die het beste past bij jouw leerdoelen en ambities. Maar hoe financier je deze? Daarvoor zijn verschillende manieren. Je werkgever kan een rol spelen, maar er zijn ook interessante wettelijke regelingen waar je zelf gebruik van kunt maken. We zetten de \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Ffinancierings-mogelijkheden-voor-opleidingen\">mogelijkheden\u003C\u002Fa> voor je op een rij.\u003C\u002Fp>",{"id":349,"name":352,"position":353},"Cost and Funding NL",280106569,{"id":355,"course_tab_id":356,"content":357,"course_tab":358},72730,2337,"\u003Cp>Do you want to truly achieve operational excellence in your organization? In this intensive three-day masterclass, you will understand exactly what operational excellence is and learn how to apply it successfully. You will gain a solid theoretical foundation, as well as many practical tools to get started right away. How do you mobilize your organization? How do you ensure excellent processes that deliver the right customer value at the lowest total cost? And how do you ensure that they are actually implemented?\u003C\u002Fp>\u003Cp>During interactive lectures, workshops, and practical assignments, you will work with cases from your own work environment. This allows you to immediately translate the insights into your daily practice. On day two, you will participate in a challenging management game, in which you and the other participants will develop and implement an operational excellence strategy for a fictional organization. On day 3, we will bring everything together for industrial, service, and non-profit\u002Fpublic organizations.\u003C\u002Fp>\u003Cp>Topics covered:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"edda140ca51b98d2810742eed5de4922f\">Operational excellence versus other competitive strategies\u003C\u002Fli>\u003Cli data-list-item-id=\"ea900956cdb707f3cefb513a726652a9c\">Operational excellence and customer value\u003C\u002Fli>\u003Cli data-list-item-id=\"e5baa0f890f58c16299fa5af3c8f30ec0\">The impact of operational excellence on your organization\u003C\u002Fli>\u003Cli data-list-item-id=\"ea3fa4739c0e043c7eae603215153751f\">The impact of lead time reduction\u003C\u002Fli>\u003Cli data-list-item-id=\"e322e4bbe6d21877d41ea37d5f07959bf\">The management of variability\u003C\u002Fli>\u003Cli data-list-item-id=\"e509984b278cd666e9a2ebe16114184d3\">Different operational excellence concepts\u003C\u002Fli>\u003Cli data-list-item-id=\"eae7fac4564dd22b92717e92081cc957e\">Continuous improvement\u003C\u002Fli>\u003Cli data-list-item-id=\"eb0c58f02327da87e06d38b4e35d5c897\">Leadership &amp; change management\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>PE-points\u003C\u002Fstrong>\u003Cbr>For some modules, you can request registration of PE points. The PE point system is currently undergoing some changes. For further information, please feel free to contact our Program Adviser.\u003C\u002Fp>\u003Ch3>Create your own learning path and increase your impact\u003C\u002Fh3>\u003Cp>This master class stands on its own and serves as a building block for further learning. Would you like to combine multiple themes or build a personalized, cohesive learning path? Then you can combine this master class with other courses from the TIAS portfolio.\u003C\u002Fp>\u003Cp>\u003Cstrong>Broaden your perspective: the Master Class Bundle\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Put together your own learning path from three master classes and connect the themes that are relevant to your work, from strategy and leadership to digital transformation. You decide on the combination and the pace, and you’ll benefit from an attractive bundle discount.\u003C\u002Fp>\u003Cp>→ \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclass-bundle-16440\">Discover the Master Class Bundle\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003Cstrong>Build a cohesive program: The Executive IMPACT Program\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>In the Executive IMPACT Program, you combine four masterclasses with guidance from a dedicated mentor. Over the course of one to two years, you’ll work on a real-world challenge from your own practice and apply new insights to your personal development and your organization.\u003C\u002Fp>\u003Cp>→ \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fexecutive-impact-program-23859\">Discover the Executive IMPACT Program\u003C\u002Fa>\u003C\u002Fp>",{"id":356,"name":359,"position":360},"About the program ENG",-653581976,{"id":362,"course_tab_id":363,"content":364,"course_tab":365},72732,2363,"\u003Cp>The cost of the Operational Excellence Master Class is %%PRICE%% (exempt from VAT).&nbsp;\u003C\u002Fp>\u003Cp>This price includes:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e764284b28f9eb308c52240ebcd1a2e81\">Catering packages (lunch, coffee or tea and soft drinks) during lecture periods\u003C\u002Fli>\u003Cli data-list-item-id=\"e193e0551efe09a27a950de3445f24cd9\">Enrollment, registration and administration costs\u003C\u002Fli>\u003Cli data-list-item-id=\"e37575bb122102512fa1f12186839d89a\">Access to the online learning environment\u003C\u002Fli>\u003Cli data-list-item-id=\"ed827c98dfb23df84f0c6f5a5e328e976\">Required reading material, textbooks and learning resources\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Expand your professional development with the Master Class Bundle\u003C\u002Fh3>\u003Cp>Choose 3 master classes of your choice, save €2000, and create even greater impact for yourself and your organization. Quickly and effectively improve your knowledge and skills by connecting the latest academic insights to current issues in your own practice. Learn more about the&nbsp;\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclasses\u002Fdetail\u002Fmaster-class-bundle\" data-cke-saved-href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclasses\u002Fdetail\u002Fmaster-class-bundle\" target=\"_blank\">Master Class Bundle\u003C\u002Fa>.\u003C\u002Fp>\u003Ch4>How do you finance your education?\u003C\u002Fh4>\u003Cp>You have found the program that best suits your learning goals and ambitions. But how do you finance this? There are different ways to do that. Your employer can play a role, but there are also interesting statutory regulations that you can use yourself. We list the \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Ffinancing-options-for-education\">possibilities\u003C\u002Fa> for you.\u003C\u002Fp>",{"id":363,"name":366,"position":367},"Cost and Funding ENG",466844278,{"id":369,"course_tab_id":370,"content":371,"course_tab":372},87447,2595,"\u003Ch4>Academic Director aan het woord\u003C\u002Fh4>\u003Cp>‘In iedere organisatie moeten operationele processen en systemen samenwerken om een product of dienst te leveren. Bij operational excellence draait het erom dat je die processen zo inricht dat je doelmatig en doeltreffend de juiste klantwaarde levert. Bij profit-organisaties gaat het dan om maximalisatie van de operationele winst; bij non-profit om de juiste dingen doen tegen minimale kosten. Maar hoe doe je dat? Ik neem deelnemers mee op deze ontdekkingstocht en laat ze zien dat sturen op verkorting van de doorlooptijd met behoud van kwaliteit hét antwoord kan zijn.’\u003C\u002Fp>\u003Cp>\u003Cstrong>Prof. Dr. Ir. Marcel van Assen\u003C\u002Fstrong>\u003C\u002Fp>",{"id":370,"name":373,"position":374},"Faculty Recommendation NL",1400532823,{"id":376,"course_tab_id":377,"content":378,"course_tab":379},87448,2596,"\u003Ch4>A Word from our Academic Director\u003C\u002Fh4>\u003Cp>“In every organization, operational processes and systems must work together to provide a product or service. Operational excellence is about setting up these processes for effective and efficient provision of the right customer value. In for-profit organizations, this involves maximizing operating profit. In non-profits, it means doing the right things at minimal cost. But how do you do that? I take participants along in this journey of discovery, so they can see for themselves that a focus on reducing lead times with retention of quality can be the answer.”\u003C\u002Fp>\u003Cp>\u003Cstrong>Prof.Dr.Ir. Marcel van Assen\u003C\u002Fstrong>\u003C\u002Fp>",{"id":377,"name":380,"position":381},"Faculty Recommendation ENG",1587270532,{"id":383,"course_tab_id":384,"content":385,"course_tab":386},87446,2692,"\u003Ch3>Content per day\u003C\u002Fh3>\u003Ch4>Day 1 - Operational excellence: technical perspective\u003C\u002Fh4>\u003Cp>We start with the basics of operational excellence. What exactly does it entail? And how do you recognize an excellent organization? Next, we delve into the strategic impact and get to know the Service-Profit Chain model in a practical exercise. This includes ample attention to the time-versus-cost perspective. You gain an understanding of how reducing lead times with retention of quality can achieve lasting cost savings. After this, you learn to map out and manage the complexity and variability of your organization.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e801ae3f06ecc12a95382cf94777feee9\">You’re familiar with the characteristics of an excellent organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"e13e48efb970d01901ffde9071d04ca71\">You know what operational management entails and how to deploy it in your organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"e085c3fec868ddab72aafb77669d08651\">You’re able to map out the current operational processes in your organization.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 1\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e858bc1d9d18124a33c99e710815db264\">Operations management\u003C\u002Fli>\u003Cli data-list-item-id=\"eaa1c8760362c1dcb5cbe84893a6c7254\">Definition of operational excellence\u003C\u002Fli>\u003Cli data-list-item-id=\"ee3e8369e07d07911554e7e6c98e544ef\">Lead time reduction and staffing (Little’s law)\u003C\u002Fli>\u003Cli data-list-item-id=\"e3bf7c7f8ec23db1b6f7da1d1836c9d2d\">Variability management\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Day 2 - Operational excellence: the lira management game\u003C\u002Fh4>\u003Cp>On the second day of the master class, we put our knowledge into practice in the Lira management game. This involves improving an operational organization that is performing poorly. After going over the rules together and running a practice round, we play three rounds of the game. After each round, you get the chance to improve the operational organization.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e685a7e1c610afba01d9e2e160434292a\">You’re able to apply operational excellence theory in practical situations.\u003C\u002Fli>\u003Cli data-list-item-id=\"efaf2cdb26fb23d403a66a72f83748f95\">You’re familiar with the impact of interventions on an organization’s service performance and operating profit.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 2\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ed5128e6c09584811dd5df30eaf877999\">The Lira management game\u003C\u002Fli>\u003Cli data-list-item-id=\"e4969edf23e523bbf46aff0c3b6a35855\">Evaluation\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Day 3 - Operational excellence: soft perspective\u003C\u002Fh4>\u003Cp>The long-term profitability of an organization hinges on loyal customers. Research shows that quality of service is vital in this. That’s why we start day 3 with operational excellence in services: how do you set up the service process? And how do you get service employees on board? Next, we discuss the overall usefulness and opportunities of certain operational management models, such as Lean, Agile and Kanban. We also examine the culture of continuous leadership improvement – a hallmark of excellent organizations. Together, we reflect on operational excellence in practice.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ebbeee0c2250a9513a8170f9ff984be3a\">You know what operational excellence entails for services and how to optimize the service process.\u003C\u002Fli>\u003Cli data-list-item-id=\"e3c1b7a4f5915d67a919ffb89d6a3960a\">You’re familiar with the leadership types of excellent organizations.\u003C\u002Fli>\u003Cli data-list-item-id=\"e8913cc56aa85f915d2de09fabd1ec43b\">You’ve gained the latest knowledge on social laws within an organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"ee2629a764958884058e113b410fb8e08\">You’re familiar with common operational management techniques, and learn which ones to apply in which environment, and why.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 3\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ee263f47a6eacef523f190d571f6d3019\">Industry versus service: service physics\u003C\u002Fli>\u003Cli data-list-item-id=\"e893d6b305850f0a41162dcfc03a373c0\">Planning, general management and capacity management in the provision of service\u003C\u002Fli>\u003Cli data-list-item-id=\"ea3e1c03b0df7e7163122931efaee3276\">Improve operational management\u003C\u002Fli>\u003Cli data-list-item-id=\"ea41f6a5fe4bef19a23c1dce6bd0edc23\">Usefulness of management models: Lean, Six Sigma, Agile, Scrum and Kanban\u003C\u002Fli>\u003Cli data-list-item-id=\"eee0f74d4d7cee422bfd13b98413e9ecc\">Introduction (of change), culture and leadership for operational excellence\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>The TIAS experience of Albert van der Tang\u003C\u002Fh3>\u003Cp>“The Operational Excellence Master Class was a real eye-opener. It puts theories from Lean, Agile and other modern philosophies under the microscope and discussed their practical applications. I’ve greatly benefited from the knowledge I gained. The master class teaches you to approach organizational issues from an entirely different angle. You quickly learn a variety of practical tools and theories to enable long-term improvements. I can highly recommend it to anyone who wants to excel (operationally)!”\u003C\u002Fp>\u003Cp>\u003Cstrong>Albert van der Tang, Marketing &amp; Communications employee, VDT Automotive Products B.V.\u003C\u002Fstrong>\u003C\u002Fp>",{"id":384,"name":387,"position":388},"Information Brochure ENG",-513528694,{"id":390,"course_tab_id":391,"content":392,"course_tab":393},72723,2336,"\u003Cp>Wil jij écht werk maken van operational excellence in jouw organisatie? In deze intensieve driedaagse masterclass begrijp je wat operational excellence precies is en weet je hoe je het succesvol toepast. Je krijgt een stevige theoretische basis, maar ook veel praktische handvatten om er direct mee aan de slag te gaan. Hoe mobiliseer je je organisatie? Hoe zorg je voor excellente processen die de juiste klantwaarde opleveren tegen de laagste integrale kosten? En hoe zorg je ervoor dat ze daadwerkelijk worden geïmplementeerd?\u003C\u002Fp>\u003Cp>Tijdens interactieve colleges, workshops en praktijkgerichte opdrachten werk je met cases uit je eigen werkomgeving. Zo vertaal je de inzichten meteen naar jouw dagelijkse praktijk. Op dag twee stap je in een uitdagende managementgame, waarin je samen met de andere deelnemers een operational excellence-strategie ontwikkelt en doorvoert voor een fictieve organisatie. Op dag 3 brengen we alles samen voor zowel industriële- , dienstverlenende- en non-profit\u002Fpublic organisaties.\u003C\u002Fp>\u003Cp>Onderwerpen die aan bod komen:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e243fc546c647750eaee32de94850d790\">Operational excellence versus andere competitieve strategieën\u003C\u002Fli>\u003Cli data-list-item-id=\"efe21a5fbccea1ddeb807110e22a2ba3a\">Operational excellence en klantwaarde\u003C\u002Fli>\u003Cli data-list-item-id=\"ecc5327012e0667825b968104803f265b\">De impact van operational excellence op jouw organisatie\u003C\u002Fli>\u003Cli data-list-item-id=\"e6d34ea5a25e4ee3c15e8cd0a9532a6d8\">De impact van doorlooptijdverkorting\u003C\u002Fli>\u003Cli data-list-item-id=\"e26de3f8a8c993f056958a75c09b8fc69\">Het management van variabiliteit\u003C\u002Fli>\u003Cli data-list-item-id=\"ee71ad0807b07a3b151e4d7ccbca6d0c7\">Verschillende operational excellence-concepten\u003C\u002Fli>\u003Cli data-list-item-id=\"e48d19d7d99f7aeea944f8e51169279a5\">Continue verbeteren\u003C\u002Fli>\u003Cli data-list-item-id=\"ea01199acd7f551e69996b70b62bbbedf\">Leiderschap &amp; verandermanagement\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>PE-punten\u003C\u002Fstrong>\u003Cbr>Je kunt voor een aantal onderdelen PE-puntenregistratie aanvragen. Er verandert op dit moment veel rond PE-punten. Neem voor meer informatie gerust contact op met onze Program Adviser.\u003C\u002Fp>\u003Ch3>Creëer je eigen leerroute en vergroot je impact\u003C\u002Fh3>\u003Cp>Deze masterclass staat op zichzelf én is een bouwsteen voor meer. Wil je meerdere thema's combineren of een persoonlijke, samenhangende leerroute opbouwen? Dan kun je deze masterclass verbinden met andere onderdelen uit het TIAS portfolio.\u003C\u002Fp>\u003Cp>\u003Cstrong>Verbreed je perspectief: de Masterclass Bundel\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Stel je eigen leerroute samen uit drie masterclasses en verbind de thema’s die jouw werk raken, van strategie en leiderschap tot digitale transformatie. Jij bepaalt de combinatie en het tempo en profiteert van aantrekkelijk bundelvoordeel.\u003C\u002Fp>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclass-bundel-16440\">→ Ontdek de Masterclass Bundel\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003Cstrong>Bouw aan een samenhangend traject: het Executive IMPACT Programma\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>In het Executive IMPACT Programma combineer je vier masterclasses met begeleiding door een vaste mentor. 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Daarin verbeteren we een operationele organisatie met een slechte performance. Na een gezamenlijke uitleg en oefenronde, spelen we de game in drie rondes. Na iedere ronde krijg je de kans om de operationele organisatie te verbeteren. 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Samen reflecteren we op operational excellence in de praktijk.\u003C\u002Fp>\u003Cp>\u003Cstrong>Leerdoelen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e1848a41fa7e76d00e3584d3767ae644a\">Je weet wat operational excellence voor services inhoudt en hoe je het dienstverleningsproces optimaliseert.\u003C\u002Fli>\u003Cli data-list-item-id=\"e319df4847d3a147786d780ed6e02b5fd\">Je weet welke leiderschapsvormen passen bij excellente organisaties.\u003C\u002Fli>\u003Cli data-list-item-id=\"e0b73b44c25a34ac58dbf5bafa279d89d\">Je bent op de hoogte van de sociale wetten binnen een organisatie.\u003C\u002Fli>\u003Cli data-list-item-id=\"ee58b57f6d77285a2eeeaf9048dc82c66\">Je kent veelgebruikte operationele managementtechnieken en weet welke techniek in welke omgeving past en waarom.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Programma dag 3\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ec7644c817eb15e8d7397ed09297e5041\">Industrie versus dienstverlening: service physics\u003C\u002Fli>\u003Cli data-list-item-id=\"ef4d49ae88262eed76caf37443fa91499\">Planning, besturing en capaciteitsmanagement binnen dienstverlening\u003C\u002Fli>\u003Cli data-list-item-id=\"e18bc67800da50be836a91d79868afbc9\">Verbeteren bedrijfsvoering\u003C\u002Fli>\u003Cli data-list-item-id=\"e461b42545f024d9611c8eae4200f6df9\">Nut van managementhypes: Lean, Six Sigma, Agile, Scrum en Kanba\u003C\u002Fli>\u003Cli data-list-item-id=\"e24a98d652f110c51c6b62e5ae857cb6b\">Invoeren (change), cultuur en leiderschap voor operational excellence\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>De TIAS experience van Albert van der Tang\u003C\u002Fh3>\u003Cp>‘De masterclass Operational Excellence was een ware eyeopener. Theorieën van Lean, Agile en andere moderne filosofieën voor een vergaande bedrijfsoptimalisatie werden besproken, tegen het licht gehouden en van een praktische invulling voorzien. Zelf heb ik veel gehad aan de opgedane nieuwe inzichten. De masterclass leert je organisatorische kwesties vanuit een heel andere hoek te benaderen. Je leert in korte tijd over veel praktische tools en theorieën om langetermijnverbeteringen mogelijk te maken. 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