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én effectief producten en diensten leveren waar klanten om vragen, dat is de kern van je organisatie. Je ziet dat in de operationele organisatie verbetering mogelijk is. Maar hoe pak je dat aan? En hoe ga je om met weerstand vanuit de organisatie? Met de laatste wetenschappelijke inzichten en de nodige tips en tricks uit deze masterclass weet jij hoe je de kwaliteit van de dienstverlening verbetert, de kosten verlaagt en de klanttevredenheid verhoogt.\u003C\u002Fp>","https:\u002F\u002Ftias.eduframe.nl\u002Fpublic\u002Ffiles\u002F389360\u002FMC_OperationalExcellence_VisualsFoleon%201.JPG","2026-11-09T01:01:04.830Z",[],13286,"Masterclass Operational Excellence (OP-01)",2423,12491,true,"student",4050,14,"masterclass-operational-excellence-op01",[803],5630,"2023-07-25T07:37:19.603Z","2026-08-19T13:50:17.658Z","\u002Fpublic\u002Ffiles\u002F389360\u002FMC_OperationalExcellence_VisualsFoleon%201.JPG","EUR","https:\u002F\u002Ftias.eduframe.nl\u002Fproducts\u002Fmasterclass-operational-excellence-op01\u002Fsignup",{"brochure-form-id-nl":810,"participant-profile-nl-demographics":811,"brochure-form-id-eng":812,"participant-profile-en-work-experience":813,"participant-profile-nl-work-experience":814,"participant-profile-nl-job-titles":815,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":41,"expertise-tags":816,"participant-profile-en-demographics":822,"duration-filter-nl":823,"header-picture":824,"ondertitel":825,"is-module":41,"duration-filter-en":826,"subtitle":827,"schedule-en":41,"listing-page-text-nl":828,"fulltime-parttime":41,"language-nl":829,"listing-page-text-eng":830,"rankings-en":831,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":832,"participant-profile-en-job-titles-2":833,"pe-points":41,"why-this-program-picture":834,"modular":41,"usp-nl-1":835,"usp-nl-4":836,"usp-en-1":837,"discipline":838,"division":839,"titel-nl":840,"title-eng":841,"nvao-accreditation-startdate":41,"croho-code":41,"result-nl":41,"rankings-nl":842,"schedule-nl":41,"usp-nl-2":843,"usp-en-3":844,"accreditations-rankings":845,"result-en":41,"usp-nl-3":846,"usp-en-2":847,"program-score":848,"usp-en-4":849,"duration-nl":850,"duration-en":851,"degree":41,"study-load-nl":41,"nse-score":41,"study-load-en":41,"work-experience-nl":852,"work-experience-en":853,"language-en":832,"work-experience-filter-en":854,"work-experience-filter-nl":857,"area-of-interest-nl":860,"apply-form-url-nl":864,"apply-form-url-en":865,"faculty-recommendation-id":866,"cluster":867,"diploma-program-name":41},"3680dfb1-a75f-44e2-8881-9b8e8bc2658c","43 jaar | 68% man & 32% vrouw","f676a5d5-1940-40ea-b3ad-7cc9b69f5a74","14 years","14 jaar","Teammanager | Projectleider procesoptimalisatie | Operationeel manager | Manager bedrijfsvoering | Beleidsadviseur procesondersteuning",[817,818,819,820,821],"AI","Change Management","Data","Leadership","Technology","43 years | 68% men & 32% women","1 tot 4 dagen","https:\u002F\u002Flink.assetfile.io\u002F5jrsoYCBvOQKXwuhgZt2Ts\u002FFallBack_EMBA.jpg","Optimaliseer bedrijfsprocessen voor hogere klanttevredenheid","1 to 4 days","Optimize business processes to improve customer satisfaction","Optimaliseer je operationele processen voor een hogere klanttevredenheid en kostenbesparing op de langere termijn. Leer hoe je efficiënt én effectief producten maakt en diensten levert waar klanten om vragen. En maak van jouw organisatie een excellente organisatie.","Nederlands","Optimize your operational processes to improve customer satisfaction and cost savings over the long term. Learn how to ensure efficient and effective provision of the products and services your customers want. And turn your organization into an excellent organization.","TIAS Executive Education is ranked #1 in the Netherlands for participant satisfaction by the Financial Times, with a score of 8.7 out of 10.","Dutch","Team managers | Operational managers |\r\n Project leaders process optimalization | Business operation managers | Policy consultants process support","https:\u002F\u002Flink.assetfile.io\u002F4wqiasAtzh53UPciXRoHey\u002FChange.jpg","Je kent de technieken voor het analyseren, (her)ontwerpen, besturen en verbeteren van bedrijfsprocessen en weet wanneer je die wel of juist niet kunt gebruiken.","Je weet welke middelen je op welk moment in kunt zetten om integrale kwaliteit voor de klant te realiseren.","You’re familiar with the techniques for analysis, design, redesign, management and improvement of business processes, and know the right and wrong times to deploy them.","Operations management","Executive Program","Masterclass Operational Excellence","Operational Excellence Master Class","TIAS Executive Education is door de Financial Times als nummer 1 in Nederland beoordeeld op deelnemertevredenheid, met een score van 8,7 uit 10.","Je bent in staat de kennis toe te passen in proces- en ketenmanagement.","You approach operational processes from a time perspective instead of a cost perspective, for better cost savings over the long term.",[],"Je benadert operationele processen vanuit tijdsperspectief in plaats van kostenperspectief, waardoor je op de lange termijn een hogere kostenbesparing kunt realiseren.","You’re able to apply your knowledge in process and chain management.","8.6","You know the resources available at a given time to achieve comprehensive quality for the customer.","3 dagen","3 days","Minimaal 5 jaar in een relevante functie","At least 5 years in a relevant role",[855,856],"6 - 10 years","more than 10 years",[858,859],"6 - 10 jaar","meer dan 10 jaar",[817,819,861,862,863],"Leiderschap","Technologie","Verandermanagement","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingMasterclass?lang=nl&courseId=12491&categoryId=2423&programAdvisorId=4ee9b5d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingMasterclass?lang=en&courseId=12491&categoryId=2423&programAdvisorId=4ee9b5d7-6057-601e-91f6-ff00001f6014","226","Accountancy, Finance & Control",[869,875,882,889,896,903,910,917,924,931,938,945,952,959,966,973],{"id":870,"course_tab_id":871,"content":789,"course_tab":872},47114,1600,{"id":871,"name":873,"position":874},"Introduction Text NL",-1960745939,{"id":876,"course_tab_id":877,"content":878,"course_tab":879},72726,1598,"\u003Cp>Efficient \u003Ci>and\u003C\u002Fi> effective provision of the products and services your customers want: that is the core of your organization. You see room for improvement in the operational organization. But how do you go about it? And how do you deal with resistance from the organization? With the latest scientific insights and crucial tips and tricks from this master class, you’ll understand how to improve service quality, reduce costs and boost customer satisfaction.\u003C\u002Fp>",{"id":877,"name":880,"position":881},"Introduction Text ENG",-1774008230,{"id":883,"course_tab_id":884,"content":885,"course_tab":886},72729,2335,"\u003Cp>The Operational Excellence Master Class provides scientific knowledge and methods from a management perspective, so you can optimize your business processes. Thanks to this broad theoretical basis and these practical tools, you know what operational excellence entails, how to approach it and when to deploy which techniques. Together, participants learn how to apply effective leadership and change management to get the organization on board for the successful implementation of excellent processes. So you can achieve long-term cost savings and create value for both customers and employees.\u003C\u002Fp>",{"id":884,"name":887,"position":888},"USP ENG intro",-1027057394,{"id":890,"course_tab_id":891,"content":892,"course_tab":893},72731,2339,"\u003Cp>We strive for participant groups full of talent, experience and potential. We therefore impose admission requirements. This allows us to guarantee the highest quality education for you.\u003C\u002Fp>\u003Cp>We expect:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e40f7f5e7ba2ba474c65f838ecb8cd852\">At least 5 years of work experience in a relevant role.\u003C\u002Fli>\u003Cli data-list-item-id=\"eeb16dcfa35452cf90f7ee0df2f6c987d\">Ability to work and think at the higher professional or university level.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>After your registration you will receive, if you are eligible, within 5 days a confirmation of your registration. If there are any doubts about your admissibility, the Program Adviser will contact you.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Cstrong>Also available as an in-company program\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"MsoNormal\">Would you like to organize this masterclass for a group of colleagues within your organization? TIAS provides this masterclass exclusively for your team, tailored to your sector. Suitable for groups of 10 or more participants and can be arranged within six weeks.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fincompany\u002Ftias-incompany-masterclasses\">Check the in-company options\u003C\u002Fa>\u003C\u002Fp>",{"id":891,"name":894,"position":895},"Registration+Admission ENG",-280106558,{"id":897,"course_tab_id":898,"content":899,"course_tab":900},72722,2334,"\u003Cp>Tijdens de Masterclass Operational Excellence krijg je vanuit een managementperspectief wetenschappelijke kennis en methoden aangereikt om bedrijfsprocessen te optimaliseren. Dankzij deze brede theoretische basis en praktische handvatten weet je wat operational excellence inhoudt, hoe je ermee aan de slag kunt en wanneer je welke techniek inzet. Samen leer je hoe je met behulp van effectief leiderschap en verandermanagement de organisatie meekrijgt in de succesvolle implementatie van excellente processen. Zodat je op lange termijn kosten bespaart en waarde creëert voor je klant én je medewerkers.\u003C\u002Fp>",{"id":898,"name":901,"position":902},"USP NL intro",-1213795103,{"id":904,"course_tab_id":905,"content":906,"course_tab":907},72724,2338,"\u003Cp>Wij streven naar deelnemersgroepen waar veel talent, ervaring en potentie aanwezig is. Daarom hanteren we toelatingseisen. Op die manier garanderen wij onderwijs op topniveau.\u003C\u002Fp>\u003Cp>Wij vragen:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"edb722ed5a900659b036fbd468f668149\">Minimaal 5 jaar werkervaring in een relevante functie\u003C\u002Fli>\u003Cli data-list-item-id=\"eaad9ac991d83613991ad148a1bbe4582\">Een afgeronde hbo- of wo-opleiding\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Naar aanleiding van je aanmelding ontvang je, wanneer je toelaatbaar bent, binnen 5 werkdagen een bevestiging van aanmelding. Wanneer er vragen zijn over je toelaatbaarheid neemt de Program Adviser contact met je op.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Cstrong>Ook incompany te volgen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp class=\"MsoNormal\">Wil je deze masterclass organiseren voor een groep collega's binnen jouw organisatie? TIAS verzorgt deze masterclass  exclusief voor jouw team, afgestemd op jullie sector. Interessant vanaf 10 deelnemers, binnen zes weken geregeld.\u003C\u002Fp>\u003Cp class=\"MsoNormal\">\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fincompany\u002Ftias-incompany-masterclasses\">Bekijk de incompany mogelijkheden\u003C\u002Fa>\u003C\u002Fp>",{"id":905,"name":908,"position":909},"Registration+Admission NL",-466844267,{"id":911,"course_tab_id":912,"content":913,"course_tab":914},72727,1601,"\u003Cp>Participants in the Operational Excellence Master Class are experienced managers and professionals from the business world and the public and non-profit sectors. They want to improve operational organization, but face challenges in their efforts. Participants are looking for scientific insights to optimize their operational organizations. \u003C\u002Fp>",{"id":912,"name":915,"position":916},"Participant Profile ENG intro",-1400532812,{"id":918,"course_tab_id":919,"content":920,"course_tab":921},72720,1599,"\u003Cp>De deelnemers aan de Masterclass Operational Excellence zijn ervaren managers en professionals uit het bedrijfsleven en de publieke en non-profitsector. Zij willen de operationele organisatie verbeteren, maar lopen daarbij tegen uitdagingen aan. Deelnemers zijn op zoek naar wetenschappelijke verdieping om de operationele organisatie te optimaliseren.\u003C\u002Fp>",{"id":919,"name":922,"position":923},"Participant Profile NL intro",-1587270521,{"id":925,"course_tab_id":926,"content":927,"course_tab":928},72725,2362,"\u003Cp>De kosten voor de Masterclass Operational Excellence bedragen %%PRICE%% (vrij van btw).\u003C\u002Fp>\u003Cp>De prijs is inclusief:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ebc5f512860e417e2c16bc2a4ea87ac53\">Dagarrangementen (lunch, koffie\u002Fthee en frisdrank) tijdens collegedagen\u003C\u002Fli>\u003Cli data-list-item-id=\"e7f21d4733eb48f0f5ad56546dcc8fb21\">Inschrijf-, registratie- en administratiekosten\u003C\u002Fli>\u003Cli data-list-item-id=\"eb537c0fd7390fcb8b5fabe0fbf4035c3\">Toegang tot de online leeromgeving\u003C\u002Fli>\u003Cli data-list-item-id=\"e0e0c65aacf60839270409f4c50b88d79\">Verplichte literatuur, studieboeken en lesmateriaal\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Meer impact en voordeel met de Masterclass Bundel\u003C\u002Fh3>\u003Cp>Kies 3 masterclasses naar keuze, bespaar €2000,- en creëer nog meer impact voor jezelf én je organisatie. Verbeter snel en effectief je kennis en vaardigheden en verbind de laatste academische inzichten aan actuele vraagstukken uit je eigen praktijk. Meer over de \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclasses\u002Fdetail\u002Fmasterclass-bundel\" data-cke-saved-href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclasses\u002Fdetail\u002Fmasterclass-bundel\">Masterclass Bundel\u003C\u002Fa>.\u003C\u002Fp>\u003Ch4>Hoe financier je de opleiding?\u003C\u002Fh4>\u003Cp>Je hebt de opleiding gevonden die het beste past bij jouw leerdoelen en ambities. Maar hoe financier je deze? Daarvoor zijn verschillende manieren. Je werkgever kan een rol spelen, maar er zijn ook interessante wettelijke regelingen waar je zelf gebruik van kunt maken. We zetten de \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Ffinancierings-mogelijkheden-voor-opleidingen\">mogelijkheden\u003C\u002Fa> voor je op een rij.\u003C\u002Fp>",{"id":926,"name":929,"position":930},"Cost and Funding NL",280106569,{"id":932,"course_tab_id":933,"content":934,"course_tab":935},72730,2337,"\u003Cp>Do you want to truly achieve operational excellence in your organization? In this intensive three-day masterclass, you will understand exactly what operational excellence is and learn how to apply it successfully. You will gain a solid theoretical foundation, as well as many practical tools to get started right away. How do you mobilize your organization? How do you ensure excellent processes that deliver the right customer value at the lowest total cost? And how do you ensure that they are actually implemented?\u003C\u002Fp>\u003Cp>During interactive lectures, workshops, and practical assignments, you will work with cases from your own work environment. This allows you to immediately translate the insights into your daily practice. On day two, you will participate in a challenging management game, in which you and the other participants will develop and implement an operational excellence strategy for a fictional organization. On day 3, we will bring everything together for industrial, service, and non-profit\u002Fpublic organizations.\u003C\u002Fp>\u003Cp>Topics covered:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"edda140ca51b98d2810742eed5de4922f\">Operational excellence versus other competitive strategies\u003C\u002Fli>\u003Cli data-list-item-id=\"ea900956cdb707f3cefb513a726652a9c\">Operational excellence and customer value\u003C\u002Fli>\u003Cli data-list-item-id=\"e5baa0f890f58c16299fa5af3c8f30ec0\">The impact of operational excellence on your organization\u003C\u002Fli>\u003Cli data-list-item-id=\"ea3fa4739c0e043c7eae603215153751f\">The impact of lead time reduction\u003C\u002Fli>\u003Cli data-list-item-id=\"e322e4bbe6d21877d41ea37d5f07959bf\">The management of variability\u003C\u002Fli>\u003Cli data-list-item-id=\"e509984b278cd666e9a2ebe16114184d3\">Different operational excellence concepts\u003C\u002Fli>\u003Cli data-list-item-id=\"eae7fac4564dd22b92717e92081cc957e\">Continuous improvement\u003C\u002Fli>\u003Cli data-list-item-id=\"eb0c58f02327da87e06d38b4e35d5c897\">Leadership & change management\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>PE-points\u003C\u002Fstrong>\u003Cbr>For some modules, you can request registration of PE points. The PE point system is currently undergoing some changes. For further information, please feel free to contact our Program Adviser.\u003C\u002Fp>\u003Ch3>Create your own learning path and increase your impact\u003C\u002Fh3>\u003Cp>This master class stands on its own and serves as a building block for further learning. Would you like to combine multiple themes or build a personalized, cohesive learning path? Then you can combine this master class with other courses from the TIAS portfolio.\u003C\u002Fp>\u003Cp>\u003Cstrong>Broaden your perspective: the Master Class Bundle\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Put together your own learning path from three master classes and connect the themes that are relevant to your work, from strategy and leadership to digital transformation. You decide on the combination and the pace, and you’ll benefit from an attractive bundle discount.\u003C\u002Fp>\u003Cp>→ \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclass-bundle-16440\">Discover the Master Class Bundle\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003Cstrong>Build a cohesive program: The Executive IMPACT Program\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>In the Executive IMPACT Program, you combine four masterclasses with guidance from a dedicated mentor. Over the course of one to two years, you’ll work on a real-world challenge from your own practice and apply new insights to your personal development and your organization.\u003C\u002Fp>\u003Cp>→ \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fexecutive-impact-program-23859\">Discover the Executive IMPACT Program\u003C\u002Fa>\u003C\u002Fp>",{"id":933,"name":936,"position":937},"About the program ENG",-653581976,{"id":939,"course_tab_id":940,"content":941,"course_tab":942},72732,2363,"\u003Cp>The cost of the Operational Excellence Master Class is %%PRICE%% (exempt from VAT). \u003C\u002Fp>\u003Cp>This price includes:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e764284b28f9eb308c52240ebcd1a2e81\">Catering packages (lunch, coffee or tea and soft drinks) during lecture periods\u003C\u002Fli>\u003Cli data-list-item-id=\"e193e0551efe09a27a950de3445f24cd9\">Enrollment, registration and administration costs\u003C\u002Fli>\u003Cli data-list-item-id=\"e37575bb122102512fa1f12186839d89a\">Access to the online learning environment\u003C\u002Fli>\u003Cli data-list-item-id=\"ed827c98dfb23df84f0c6f5a5e328e976\">Required reading material, textbooks and learning resources\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Expand your professional development with the Master Class Bundle\u003C\u002Fh3>\u003Cp>Choose 3 master classes of your choice, save €2000, and create even greater impact for yourself and your organization. Quickly and effectively improve your knowledge and skills by connecting the latest academic insights to current issues in your own practice. Learn more about the \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclasses\u002Fdetail\u002Fmaster-class-bundle\" data-cke-saved-href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Fcourses\u002Fmasterclasses\u002Fdetail\u002Fmaster-class-bundle\" target=\"_blank\">Master Class Bundle\u003C\u002Fa>.\u003C\u002Fp>\u003Ch4>How do you finance your education?\u003C\u002Fh4>\u003Cp>You have found the program that best suits your learning goals and ambitions. But how do you finance this? There are different ways to do that. Your employer can play a role, but there are also interesting statutory regulations that you can use yourself. We list the \u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fen\u002Ffinancing-options-for-education\">possibilities\u003C\u002Fa> for you.\u003C\u002Fp>",{"id":940,"name":943,"position":944},"Cost and Funding ENG",466844278,{"id":946,"course_tab_id":947,"content":948,"course_tab":949},87447,2595,"\u003Ch4>Academic Director aan het woord\u003C\u002Fh4>\u003Cp>‘In iedere organisatie moeten operationele processen en systemen samenwerken om een product of dienst te leveren. Bij operational excellence draait het erom dat je die processen zo inricht dat je doelmatig en doeltreffend de juiste klantwaarde levert. Bij profit-organisaties gaat het dan om maximalisatie van de operationele winst; bij non-profit om de juiste dingen doen tegen minimale kosten. Maar hoe doe je dat? Ik neem deelnemers mee op deze ontdekkingstocht en laat ze zien dat sturen op verkorting van de doorlooptijd met behoud van kwaliteit hét antwoord kan zijn.’\u003C\u002Fp>\u003Cp>\u003Cstrong>Prof. Dr. Ir. Marcel van Assen\u003C\u002Fstrong>\u003C\u002Fp>",{"id":947,"name":950,"position":951},"Faculty Recommendation NL",1400532823,{"id":953,"course_tab_id":954,"content":955,"course_tab":956},87448,2596,"\u003Ch4>A Word from our Academic Director\u003C\u002Fh4>\u003Cp>“In every organization, operational processes and systems must work together to provide a product or service. Operational excellence is about setting up these processes for effective and efficient provision of the right customer value. In for-profit organizations, this involves maximizing operating profit. In non-profits, it means doing the right things at minimal cost. But how do you do that? I take participants along in this journey of discovery, so they can see for themselves that a focus on reducing lead times with retention of quality can be the answer.”\u003C\u002Fp>\u003Cp>\u003Cstrong>Prof.Dr.Ir. Marcel van Assen\u003C\u002Fstrong>\u003C\u002Fp>",{"id":954,"name":957,"position":958},"Faculty Recommendation ENG",1587270532,{"id":960,"course_tab_id":961,"content":962,"course_tab":963},87446,2692,"\u003Ch3>Content per day\u003C\u002Fh3>\u003Ch4>Day 1 - Operational excellence: technical perspective\u003C\u002Fh4>\u003Cp>We start with the basics of operational excellence. What exactly does it entail? And how do you recognize an excellent organization? Next, we delve into the strategic impact and get to know the Service-Profit Chain model in a practical exercise. This includes ample attention to the time-versus-cost perspective. You gain an understanding of how reducing lead times with retention of quality can achieve lasting cost savings. After this, you learn to map out and manage the complexity and variability of your organization.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e801ae3f06ecc12a95382cf94777feee9\">You’re familiar with the characteristics of an excellent organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"e13e48efb970d01901ffde9071d04ca71\">You know what operational management entails and how to deploy it in your organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"e085c3fec868ddab72aafb77669d08651\">You’re able to map out the current operational processes in your organization.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 1\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e858bc1d9d18124a33c99e710815db264\">Operations management\u003C\u002Fli>\u003Cli data-list-item-id=\"eaa1c8760362c1dcb5cbe84893a6c7254\">Definition of operational excellence\u003C\u002Fli>\u003Cli data-list-item-id=\"ee3e8369e07d07911554e7e6c98e544ef\">Lead time reduction and staffing (Little’s law)\u003C\u002Fli>\u003Cli data-list-item-id=\"e3bf7c7f8ec23db1b6f7da1d1836c9d2d\">Variability management\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Day 2 - Operational excellence: the lira management game\u003C\u002Fh4>\u003Cp>On the second day of the master class, we put our knowledge into practice in the Lira management game. This involves improving an operational organization that is performing poorly. After going over the rules together and running a practice round, we play three rounds of the game. After each round, you get the chance to improve the operational organization.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e685a7e1c610afba01d9e2e160434292a\">You’re able to apply operational excellence theory in practical situations.\u003C\u002Fli>\u003Cli data-list-item-id=\"efaf2cdb26fb23d403a66a72f83748f95\">You’re familiar with the impact of interventions on an organization’s service performance and operating profit.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 2\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ed5128e6c09584811dd5df30eaf877999\">The Lira management game\u003C\u002Fli>\u003Cli data-list-item-id=\"e4969edf23e523bbf46aff0c3b6a35855\">Evaluation\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Day 3 - Operational excellence: soft perspective\u003C\u002Fh4>\u003Cp>The long-term profitability of an organization hinges on loyal customers. Research shows that quality of service is vital in this. That’s why we start day 3 with operational excellence in services: how do you set up the service process? And how do you get service employees on board? Next, we discuss the overall usefulness and opportunities of certain operational management models, such as Lean, Agile and Kanban. We also examine the culture of continuous leadership improvement – a hallmark of excellent organizations. Together, we reflect on operational excellence in practice.\u003C\u002Fp>\u003Cp>\u003Cstrong>Learning objectives\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ebbeee0c2250a9513a8170f9ff984be3a\">You know what operational excellence entails for services and how to optimize the service process.\u003C\u002Fli>\u003Cli data-list-item-id=\"e3c1b7a4f5915d67a919ffb89d6a3960a\">You’re familiar with the leadership types of excellent organizations.\u003C\u002Fli>\u003Cli data-list-item-id=\"e8913cc56aa85f915d2de09fabd1ec43b\">You’ve gained the latest knowledge on social laws within an organization.\u003C\u002Fli>\u003Cli data-list-item-id=\"ee2629a764958884058e113b410fb8e08\">You’re familiar with common operational management techniques, and learn which ones to apply in which environment, and why.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Program: day 3\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ee263f47a6eacef523f190d571f6d3019\">Industry versus service: service physics\u003C\u002Fli>\u003Cli data-list-item-id=\"e893d6b305850f0a41162dcfc03a373c0\">Planning, general management and capacity management in the provision of service\u003C\u002Fli>\u003Cli data-list-item-id=\"ea3e1c03b0df7e7163122931efaee3276\">Improve operational management\u003C\u002Fli>\u003Cli data-list-item-id=\"ea41f6a5fe4bef19a23c1dce6bd0edc23\">Usefulness of management models: Lean, Six Sigma, Agile, Scrum and Kanban\u003C\u002Fli>\u003Cli data-list-item-id=\"eee0f74d4d7cee422bfd13b98413e9ecc\">Introduction (of change), culture and leadership for operational excellence\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>The TIAS experience of Albert van der Tang\u003C\u002Fh3>\u003Cp>“The Operational Excellence Master Class was a real eye-opener. It puts theories from Lean, Agile and other modern philosophies under the microscope and discussed their practical applications. I’ve greatly benefited from the knowledge I gained. The master class teaches you to approach organizational issues from an entirely different angle. You quickly learn a variety of practical tools and theories to enable long-term improvements. I can highly recommend it to anyone who wants to excel (operationally)!”\u003C\u002Fp>\u003Cp>\u003Cstrong>Albert van der Tang, Marketing & Communications employee, VDT Automotive Products B.V.\u003C\u002Fstrong>\u003C\u002Fp>",{"id":961,"name":964,"position":965},"Information Brochure ENG",-513528694,{"id":967,"course_tab_id":968,"content":969,"course_tab":970},72723,2336,"\u003Cp>Wil jij écht werk maken van operational excellence in jouw organisatie? In deze intensieve driedaagse masterclass begrijp je wat operational excellence precies is en weet je hoe je het succesvol toepast. Je krijgt een stevige theoretische basis, maar ook veel praktische handvatten om er direct mee aan de slag te gaan. Hoe mobiliseer je je organisatie? Hoe zorg je voor excellente processen die de juiste klantwaarde opleveren tegen de laagste integrale kosten? En hoe zorg je ervoor dat ze daadwerkelijk worden geïmplementeerd?\u003C\u002Fp>\u003Cp>Tijdens interactieve colleges, workshops en praktijkgerichte opdrachten werk je met cases uit je eigen werkomgeving. Zo vertaal je de inzichten meteen naar jouw dagelijkse praktijk. Op dag twee stap je in een uitdagende managementgame, waarin je samen met de andere deelnemers een operational excellence-strategie ontwikkelt en doorvoert voor een fictieve organisatie. Op dag 3 brengen we alles samen voor zowel industriële- , dienstverlenende- en non-profit\u002Fpublic organisaties.\u003C\u002Fp>\u003Cp>Onderwerpen die aan bod komen:\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e243fc546c647750eaee32de94850d790\">Operational excellence versus andere competitieve strategieën\u003C\u002Fli>\u003Cli data-list-item-id=\"efe21a5fbccea1ddeb807110e22a2ba3a\">Operational excellence en klantwaarde\u003C\u002Fli>\u003Cli data-list-item-id=\"ecc5327012e0667825b968104803f265b\">De impact van operational excellence op jouw organisatie\u003C\u002Fli>\u003Cli data-list-item-id=\"e6d34ea5a25e4ee3c15e8cd0a9532a6d8\">De impact van doorlooptijdverkorting\u003C\u002Fli>\u003Cli data-list-item-id=\"e26de3f8a8c993f056958a75c09b8fc69\">Het management van variabiliteit\u003C\u002Fli>\u003Cli data-list-item-id=\"ee71ad0807b07a3b151e4d7ccbca6d0c7\">Verschillende operational excellence-concepten\u003C\u002Fli>\u003Cli data-list-item-id=\"e48d19d7d99f7aeea944f8e51169279a5\">Continue verbeteren\u003C\u002Fli>\u003Cli data-list-item-id=\"ea01199acd7f551e69996b70b62bbbedf\">Leiderschap & verandermanagement\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>PE-punten\u003C\u002Fstrong>\u003Cbr>Je kunt voor een aantal onderdelen PE-puntenregistratie aanvragen. Er verandert op dit moment veel rond PE-punten. Neem voor meer informatie gerust contact op met onze Program Adviser.\u003C\u002Fp>\u003Ch3>Creëer je eigen leerroute en vergroot je impact\u003C\u002Fh3>\u003Cp>Deze masterclass staat op zichzelf én is een bouwsteen voor meer. Wil je meerdere thema's combineren of een persoonlijke, samenhangende leerroute opbouwen? Dan kun je deze masterclass verbinden met andere onderdelen uit het TIAS portfolio.\u003C\u002Fp>\u003Cp>\u003Cstrong>Verbreed je perspectief: de Masterclass Bundel\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Stel je eigen leerroute samen uit drie masterclasses en verbind de thema’s die jouw werk raken, van strategie en leiderschap tot digitale transformatie. Jij bepaalt de combinatie en het tempo en profiteert van aantrekkelijk bundelvoordeel.\u003C\u002Fp>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fmasterclass-bundel-16440\">→ Ontdek de Masterclass Bundel\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003Cstrong>Bouw aan een samenhangend traject: het Executive IMPACT Programma\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>In het Executive IMPACT Programma combineer je vier masterclasses met begeleiding door een vaste mentor. Gedurende één tot twee jaar werk je aan een vraagstuk uit je eigen praktijk en verbind je nieuwe inzichten aan jouw ontwikkeling en organisatie.\u003C\u002Fp>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.tias.edu\u002Fopleidingen\u002Fexecutive-impact-programma-23859\">→ Ontdek het Executive IMPACT Programma\u003C\u002Fa>\u003C\u002Fp>",{"id":968,"name":971,"position":972},"About the program NL",-840319685,{"id":974,"course_tab_id":975,"content":976,"course_tab":977},87445,2691,"\u003Ch3>Inhoud per dag\u003C\u002Fh3>\u003Ch4>Dag 1 - Operational Excellence: technisch perspectief\u003C\u002Fh4>\u003Cp>We starten met de basis van operational excellence. Wat houdt het precies in? En hoe herken je een excellente organisatie? Daarna verdiepen we ons in de strategische impact en gaan we in een opdracht aan de slag met het model Service Profit Chain. Er is ruime aandacht voor het tijds- versus het kostenperspectief. Je begrijpt hoe het verkorten van de doorlooptijd met behoud van kwaliteit tot een duurzame kostenbesparing kan leiden. Vervolgens leer je hoe je de complexiteit en variabiliteit van de organisatie in kaart brengt en kunt managen.\u003C\u002Fp>\u003Cp>\u003Cstrong>Leerdoelen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e965694bcdcb973354e6d3d3b00379b7d\">Je kent de kenmerken van een excellente organisatie.\u003C\u002Fli>\u003Cli data-list-item-id=\"ed99bfb6a02dcc4f1e252988156d611b8\">Je weet wat operationeel management inhoudt en hoe je dat kunt inzetten voor je organisatie.\u003C\u002Fli>\u003Cli data-list-item-id=\"ee8c5352fd8bde2ade8e98af34d3b0ba2\">Je bent in staat om de huidige operationele processen van je organisatie in kaart te brengen.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Programma dag 1\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"eb0e149d8aa302be9e2bda7abd3e85cdf\">Operations management\u003C\u002Fli>\u003Cli data-list-item-id=\"ef3723554d6d9b9649e515789efa8b495\">Definitie operational excellence\u003C\u002Fli>\u003Cli data-list-item-id=\"e633faad37f400bd494694b2c4562d514\">Doorlooptijdverkorting en bezetting (Wet van Little)\u003C\u002Fli>\u003Cli data-list-item-id=\"e1b0a71d164bfa5dc3ac179f1c90826a0\">Variabiliteitsmanagement\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Dag 2 - Operational Excellence: managementgame lira\u003C\u002Fh4>\u003Cp>De laatste dag van de masterclass brengen we het geleerde in de praktijk met behulp van de managementgame Lira. Daarin verbeteren we een operationele organisatie met een slechte performance. Na een gezamenlijke uitleg en oefenronde, spelen we de game in drie rondes. Na iedere ronde krijg je de kans om de operationele organisatie te verbeteren. We sluiten de dag af met een evaluatie en wrap-up.\u003C\u002Fp>\u003Cp>\u003Cstrong>Leerdoelen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"eaf71893f3e5f6ea98e31fdec1e05ed58\">Je kunt de theorie van operational excellence toepassen in praktijksituaties.\u003C\u002Fli>\u003Cli data-list-item-id=\"ea0d9ee93a9d03ba4febde33d5c771b44\">Je weet welk effect ingrepen hebben op de leverprestaties en operationele winst van een organisatie.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Programma dag 2\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e89edc3e5310527dc067e8d401b2dc8c8\">Managementgame Lira\u003C\u002Fli>\u003Cli data-list-item-id=\"ec187741d185a420a4944ff20b953c2bf\">Evaluatie\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Dag 3 - Operational Excellence: zacht perspectief\u003C\u002Fh4>\u003Cp>De winstgevendheid van een organisatie op lange termijn hangt samen met loyale klanten. Uit onderzoek blijkt dat de kwaliteit van dienstverlening hierbij essentieel is. We beginnen dag 3 daarom met operational excellence voor services: hoe richt je het dienstverleningsproces in? En hoe krijg je servicemedewerkers mee? Vervolgens bespreken we globaal het nut en de mogelijkheden van enkele operationele managementhypes, zoals Lean, Agile en Kanban. Verder is er aandacht voor de cultuur van continu verbeterend leiderschap die in excellente organisaties aanwezig is. Samen reflecteren we op operational excellence in de praktijk.\u003C\u002Fp>\u003Cp>\u003Cstrong>Leerdoelen\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"e1848a41fa7e76d00e3584d3767ae644a\">Je weet wat operational excellence voor services inhoudt en hoe je het dienstverleningsproces optimaliseert.\u003C\u002Fli>\u003Cli data-list-item-id=\"e319df4847d3a147786d780ed6e02b5fd\">Je weet welke leiderschapsvormen passen bij excellente organisaties.\u003C\u002Fli>\u003Cli data-list-item-id=\"e0b73b44c25a34ac58dbf5bafa279d89d\">Je bent op de hoogte van de sociale wetten binnen een organisatie.\u003C\u002Fli>\u003Cli data-list-item-id=\"ee58b57f6d77285a2eeeaf9048dc82c66\">Je kent veelgebruikte operationele managementtechnieken en weet welke techniek in welke omgeving past en waarom.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Programma dag 3\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli data-list-item-id=\"ec7644c817eb15e8d7397ed09297e5041\">Industrie versus dienstverlening: service physics\u003C\u002Fli>\u003Cli data-list-item-id=\"ef4d49ae88262eed76caf37443fa91499\">Planning, besturing en capaciteitsmanagement binnen dienstverlening\u003C\u002Fli>\u003Cli data-list-item-id=\"e18bc67800da50be836a91d79868afbc9\">Verbeteren bedrijfsvoering\u003C\u002Fli>\u003Cli data-list-item-id=\"e461b42545f024d9611c8eae4200f6df9\">Nut van managementhypes: Lean, Six Sigma, Agile, Scrum en Kanba\u003C\u002Fli>\u003Cli data-list-item-id=\"e24a98d652f110c51c6b62e5ae857cb6b\">Invoeren (change), cultuur en leiderschap voor operational excellence\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>De TIAS experience van Albert van der Tang\u003C\u002Fh3>\u003Cp>‘De masterclass Operational Excellence was een ware eyeopener. Theorieën van Lean, Agile en andere moderne filosofieën voor een vergaande bedrijfsoptimalisatie werden besproken, tegen het licht gehouden en van een praktische invulling voorzien. Zelf heb ik veel gehad aan de opgedane nieuwe inzichten. De masterclass leert je organisatorische kwesties vanuit een heel andere hoek te benaderen. Je leert in korte tijd over veel praktische tools en theorieën om langetermijnverbeteringen mogelijk te maken. Een absolute aanrader voor eenieder die wenst (operationeel) te excelleren!’ \u003C\u002Fp>\u003Cp>\u003Cstrong>Albert van der Tang - Marketing- & communicatiemedewerker, VDT Automotive Products B.V.\u003C\u002Fstrong>\u003C\u002Fp>",{"id":975,"name":978,"position":979},"Information Brochure NL",-560213121,"upTo5000",[817,818,819,820,821],[],[855,856],[858,859],[817,819,861,862,863],[113],[988,989],2142,2104,[991,992],"Campus Utrecht","Campus Tilburg",[994,995],"Utrecht","Tilburg",[997,1001],{"id":988,"name":991,"city":994,"address":998,"postal_code":999,"country":1000},"Kroonstraat 50","3511RC","NL",{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},"Warandelaan 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En hoe je dat doorbreekt. ","1 to 3 months","Healthcare with vision. Transformation with AI","Je ziet de mogelijkheden van AI in de zorg. Maar hoe zorg je dat initiatieven ook werkelijk landen? Dit programma leert je de samenhang vinden tussen technologie, organisatie en patiëntwaarde. ","You see the potential of AI in healthcare. But how do you turn promising initiatives into lasting change? This program helps you align technology, the way your organization works, and value for patients and clients.","Medical specialist | Innovation manager | Director | Senior manager | ICT manager | CMIO or CNIO | Strategic advisor","ABAN","https:\u002F\u002Flink.assetfile.io\u002F37UNyp7ah9TmEv2mSyPoAf\u002FGettyImages-1460666824.jpg","Je leert zien waar het werkelijk op vastloopt: Je ontwikkelt het vermogen om elk AI-initiatief te beoordelen vanuit zes stakeholderperspectieven tegelijk. Daardoor herken je eerder welke voorwaarden ontbreken en welke gesprekken eerst gevoerd moeten worden.","Je leert van professionals die voor dezelfde opgave staan: Verschillende contexten, vergelijkbare vraagstukken. Door elkaars casussen te onderzoeken ontdek je patronen en oplossingsrichtingen die je alleen niet had gevonden. ","You identify what is really holding an initiative back: You learn to assess AI initiatives through six stakeholder lenses, so you can spot missing conditions early and determine which conversations need to happen first.","Healthcare management","AI en Digitale Transformatie in de Zorg","AI and Digital Transformation in Healthcare","Je vertaalt je eigen vraagstuk naar een uitvoerbare aanpak: Gedurende het programma werk je aan een concreet innovatievraagstuk uit je eigen organisatie. Op de projectdag vertaal je dat naar een plan dat je de volgende dag kunt inzetten.","You build momentum for innovation across the organization: The idea is rarely the hardest part. The challenge is creating a path to adoption. You build the skills to create buy in, engage key stakeholders, and turn resistance into momentum.",[],"Je leert innovatie door de organisatie krijgen: Niet het idee is het probleem, maar de weg ernaartoe. Je ontwikkelt de vaardigheden om draagvlak te bouwen, stakeholders mee te krijgen en weerstand om te buigen.","You turn your own challenge into an actionable plan: Throughout the program, you work on a specific innovation challenge from your organization. During the project day, you translate it into an approach you can put to work right away.","You learn alongside peers facing similar challenges: Different settings often reveal the same underlying patterns. By examining one another's cases, you uncover insights and possible solutions that would be difficult to reach on your own.","2 x 2 dagen + projectdag","2 x 2 days + project day","Actieve betrokkenheid bij strategische beslissingen omtrent digitale innovaties","Active involvement in strategic decisions regarding digital innovations. ",[1825,855,856],"0 - 5 years",[1827,858,859],"0 - 5 jaar",[817,819,862,569],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=18946&categoryId=3650&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=18946&categoryId=3650&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","InCompany & Executive Programs",[],"ai-en-digitale-transformatie-in-de-zorg-dz-01",[1835],{"id":988,"name":991,"city":994,"address":998,"postal_code":999,"country":1000},{"id":1837,"productable_id":1838,"expertise-tags":1839,"is_published":797,"show_on_website":797,"custom":1842,"editions":1876,"slug":1877,"top_level_category":107,"locations":1878,"matchScore":1879},23859,2515,[1840,820,1841,818],"General Management","Strategy",{"brochure-form-id-nl":1843,"participant-profile-nl-demographics":41,"brochure-form-id-eng":1844,"participant-profile-en-work-experience":41,"participant-profile-nl-work-experience":41,"participant-profile-nl-job-titles":1845,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":41,"expertise-tags":1846,"participant-profile-en-demographics":41,"duration-filter-nl":1847,"header-picture":1848,"ondertitel":1849,"is-module":41,"duration-filter-en":1850,"subtitle":1851,"schedule-en":41,"listing-page-text-nl":1852,"fulltime-parttime":41,"language-nl":829,"listing-page-text-eng":1853,"rankings-en":1854,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":41,"pe-points":41,"why-this-program-picture":1855,"modular":797,"usp-nl-1":1856,"usp-nl-4":1857,"usp-en-1":1858,"discipline":41,"division":839,"titel-nl":1859,"title-eng":1860,"nvao-accreditation-startdate":41,"croho-code":41,"result-nl":41,"rankings-nl":842,"schedule-nl":41,"usp-nl-2":1861,"usp-en-3":1862,"accreditations-rankings":1863,"result-en":41,"usp-nl-3":1864,"usp-en-2":1865,"program-score":41,"usp-en-4":1866,"duration-nl":1867,"duration-en":1868,"degree":41,"study-load-nl":41,"nse-score":41,"study-load-en":41,"work-experience-nl":1869,"work-experience-en":1870,"language-en":832,"work-experience-filter-en":1871,"work-experience-filter-nl":1872,"area-of-interest-nl":1873,"apply-form-url-nl":1875,"apply-form-url-en":1875,"faculty-recommendation-id":41,"cluster":1831,"diploma-program-name":41},"8c0945e6-7725-4e9b-8c27-2644a27a3dd5","45eb9574-a171-49ee-9bfd-58b3ce6cbe1b","Teamhoofden en afdelingshoofden | projectmanagers en programmamanagers | senior managers en MT-leden | consultants en strategisch adviseurs | business controllers en financial controllers | beleidsadviseurs | HR-, IT- en operations leads | change managers en innovatiemanagers",[1840,820,1841,818],"Langer dan 1 jaar","https:\u002F\u002Flink.assetfile.io\u002F3QNjb4jUQgPsohijB7w9f2\u002FImpact.jpg","Werk gericht aan de ontwikkeling die jouw rol en ambitie nu vragen. ","Longer than 1 year","Work purposefully on the development that your current role and ambitions require.","Stel je persoonlijke leerroute samen uit vier TIAS masterclasses, persoonlijke mentorbegeleiding en een strategisch vraagstuk uit je eigen praktijk. Ontwikkel de perspectieven die je nodig hebt om in jouw rol meer impact te maken.","Create your personal learning journey through four TIAS masterclasses, personal mentoring support, and a strategic challenge from your own professional practice. Develop the perspectives you need to create greater impact in your role.","TIAS Executive Education has been ranked number one in the Netherlands by the Financial Times for participant satisfaction, with a score of 8.7 out of 10.","https:\u002F\u002Flink.assetfile.io\u002F19JSr9m2zRxElk791AW9kR\u002FGettyImages-514166342.jpg","Een gerichte volgende ontwikkelstap: je kunt onderbouwd bepalen welke kennis en perspectieven je nodig hebt om in jouw rol meer impact te maken ","Een onderbouwd strategisch advies: je brengt jouw inzichten samen in een IMPACT Paper met concrete aanbevelingen en doordachte stappen voor toepassing.","A focused next step in your development: you will be able to determine, based on sound reasoning, which knowledge and perspectives you need to create greater impact in your role.","Executive IMPACT Programma","Executive IMPACT Program","Een breder inhoudelijk repertoire: je hebt nieuwe academische inzichten verbonden aan jouw praktijk en strategische vraagstuk ","Greater practical perspective: you are able to more effectively strengthen decision-making, change, or collaboration within your context.",[],"Meer handelingsperspectief in jouw praktijk: je kunt keuzes, verandering of samenwerking in jouw context gerichter versterken. ","A broader range of expertise: you have connected new academic insights to your practice and strategic challenge.","A well-founded strategic recommendation: you bring your insights together in an IMPACT Paper with concrete recommendations and thoughtful steps for implementation.","12 tot 24 maanden","12 to 24 months","Deelnemers hebben gemiddeld twaalf jaar relevante werkervaring en brengen actuele vraagstukken mee uit hun eigen organisatiepraktijk. Je leert met ervaren professionals die, net als jij, hun ontwikkeling willen vertalen naar concrete impact. ","Participants have an average of twelve years of relevant work experience and bring current challenges from their own organizational practice. You will learn alongside experienced professionals who, like you, want to translate their development into tangible impact.",[856],[859],[1840,861,1874,863],"Strategie","https:\u002F\u002Finfo.tias.edu\u002Fnl\u002Fonline-aanmelden-executive-impact-programma",[],"executive-impact-programma",[],2,{"id":1881,"productable_id":1882,"expertise-tags":1883,"is_published":797,"show_on_website":797,"custom":1885,"editions":1940,"slug":1941,"top_level_category":97,"locations":1942,"matchScore":1879},21009,19769,[819,1884,821],"Information Management",{"brochure-form-id-nl":1886,"participant-profile-nl-demographics":1887,"brochure-form-id-eng":1888,"participant-profile-en-work-experience":1889,"participant-profile-nl-work-experience":1890,"participant-profile-nl-job-titles":1891,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":1892,"expertise-tags":1893,"participant-profile-en-demographics":1894,"duration-filter-nl":1798,"header-picture":1895,"ondertitel":1896,"is-module":41,"duration-filter-en":1801,"subtitle":1897,"schedule-en":1898,"listing-page-text-nl":1899,"fulltime-parttime":1900,"language-nl":1901,"listing-page-text-eng":1902,"rankings-en":1903,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":1904,"pe-points":41,"why-this-program-picture":1905,"modular":41,"usp-nl-1":1906,"usp-nl-4":1907,"usp-en-1":1908,"discipline":41,"division":1909,"titel-nl":1910,"title-eng":1911,"nvao-accreditation-startdate":1912,"croho-code":1913,"result-nl":1914,"rankings-nl":1915,"schedule-nl":1916,"usp-nl-2":1917,"usp-en-3":1918,"accreditations-rankings":1919,"result-en":1923,"usp-nl-3":1924,"usp-en-2":1925,"program-score":41,"usp-en-4":1926,"duration-nl":1927,"duration-en":1928,"degree":41,"study-load-nl":1929,"nse-score":41,"study-load-en":1930,"work-experience-nl":1931,"work-experience-en":1932,"language-en":1933,"work-experience-filter-en":1934,"work-experience-filter-nl":1935,"area-of-interest-nl":1936,"apply-form-url-nl":1938,"apply-form-url-en":1939,"faculty-recommendation-id":41,"cluster":867,"diploma-program-name":41},"9d21ad54-1842-4c50-b200-c75ee0360726","40 jaar | 75% man & 25% vrouw ","b52b588c-7c1a-48f1-ae62-7d8a219db35c","Most participants have 10–15 years of experience in information management, IT, digital transformation or consultancy.","De meeste deelnemers hebben 10–15 jaar ervaring in informatiemanagement, IT, digitale transformatie of consultancy. ","CIO | Director Digital | Head of Strategy & Innovation | Digital Transformation Manager | Product Manager Digital | Product Manager Platform | Product Owner Digital | Business Development Manager Digital | Data & Analytics Lead | Head of Pricing & Revenue Management | Strategy Consultant Digital | Senior IT Consultant | Senior Digital Consultant | Innovation Manager | Platform Partnership Manager ","4,0",[819,1884,821],"40 years | 75% men & 25% women","https:\u002F\u002Flink.assetfile.io\u002F5EYBEvmZlVjUA8MzvSKrTb\u002FGettyImages-1373304794.jpg","De economische logica van digitale markten en platforms","The economic logic of digital markets and platforms","Online start moment, 3 physical training days, self-study and case study focused on your own practice","Ontdek de economische logica achter digitalisering, softwaregroei en platformstrategieën. In deze mastermodule analyseer je netwerkeffecten, schaalvoordelen, lock-in en software-outsourcing en vertaal je die naar strategische keuzes voor jouw organisatie.","Parttime","Engels","Discover the economics behind digitalization, software growth, and platform strategies. In this master module, you analyze network effects, economies of scale, lock-in, and software outsourcing and translate these into strategic choices for your organization.","TIAS is listed in the Financial Times Executive Education Rankings and, according to the Keuzegids Masters 2026, is one of the best-rated educational institutions in the Netherlands.","CIO | Director Digital | Head of Strategy & Innovation | Digital Transformation Manager | Product Manager Digital | Product Manager Platform | Product Owner Digital | Business Development Manager Digital | Data & Analytics Lead | Head of Pricing & Revenue Management | Strategy Consultant Digital | Senior IT Consultant | Senior Digital Consultant | Innovation Manager | Platform Partnership Manager","https:\u002F\u002Flink.assetfile.io\u002F3Ph9PESoRxeyPm0saQByU6\u002FBlur_Business.jpg","Heldere bril op digitale markten: je herkent netwerkeffecten, schaalvoordelen, lock-in en platformdynamiek in jouw sector.","Sterkere strategische gesprekspartner: je kunt bestuur, productteams en leveranciers overtuigend meenemen in de economische gevolgen van digitale keuzes. ","A clear understanding of digital markets: you recognize network effects, economies of scale, lock-in, and platform dynamics in your sector.","Executive Master","Mastermodule Digital Economics","Digital Economics Master Module","2023-07-17","75091.0","TIAS certificaat (Microcredential, 4ECTS)","TIAS staat vermeld in de Financial Times Executive Education Rankings en behoort volgens de Keuzegids Masters 2026 tot de best beoordeelde opleiders van Nederland.","Online startmoment, 3 fysieke lesdagen, zelfstudie en casus gericht op eigen praktijk ","Betere investeringskeuzes: je weegt software-, data- en AI-investeringen af op basis van digitale economische logica in plaats van hype.","Sharper revenue and pricing models: you leverage insights into marginal costs, bundling, and platforms to strengthen business models.",[1920,1921,1922],"EQUIS","AACSB","NVAO","TIAS certificate (Microcredential, 4ECTS)","Scherpere verdien- en prijsmodellen: je benut inzichten over marginale kosten, bundeling en platforms om businessmodellen te versterken. ","Better investment choices: you weigh software, data, and AI investments based on digital economic logic instead of hype.","Stronger strategic discussion partner: you can convincingly engage management, product teams, and suppliers in the economic consequences of digital choices.","6 weken","6 weeks","12-15 uur per week","12-15 hours per week","Minimaal 3 jaar relevante werkervaring","At least 3 years of relevant work experience","English",[855,856],[858,859],[819,1937,862],"Informatiemanagement","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=19769&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=19769&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014",[],"digital-economics",[1943],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":1945,"productable_id":1946,"expertise-tags":1947,"is_published":797,"show_on_website":797,"custom":1950,"editions":1985,"slug":1986,"top_level_category":113,"locations":1987,"matchScore":1990},22660,21263,[818,1948,1949],"Human Resource Management","Innovation",{"brochure-form-id-nl":1951,"participant-profile-nl-demographics":41,"brochure-form-id-eng":1952,"participant-profile-en-work-experience":41,"participant-profile-nl-work-experience":41,"participant-profile-nl-job-titles":1953,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":41,"expertise-tags":1954,"participant-profile-en-demographics":41,"duration-filter-nl":823,"header-picture":1955,"ondertitel":1956,"is-module":41,"duration-filter-en":826,"subtitle":1957,"schedule-en":41,"listing-page-text-nl":1958,"fulltime-parttime":1900,"language-nl":829,"listing-page-text-eng":1959,"rankings-en":41,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":1960,"pe-points":41,"why-this-program-picture":834,"modular":41,"usp-nl-1":1961,"usp-nl-4":1962,"usp-en-1":1963,"discipline":1964,"division":839,"titel-nl":1965,"title-eng":1966,"nvao-accreditation-startdate":41,"croho-code":1967,"result-nl":1968,"rankings-nl":41,"schedule-nl":41,"usp-nl-2":1969,"usp-en-3":1970,"accreditations-rankings":1971,"result-en":1972,"usp-nl-3":1973,"usp-en-2":1974,"program-score":41,"usp-en-4":1975,"duration-nl":850,"duration-en":851,"degree":41,"study-load-nl":41,"nse-score":41,"study-load-en":41,"work-experience-nl":1976,"work-experience-en":1977,"language-en":832,"work-experience-filter-en":1978,"work-experience-filter-nl":1979,"area-of-interest-nl":1980,"apply-form-url-nl":1982,"apply-form-url-en":1983,"faculty-recommendation-id":1984,"cluster":1831,"diploma-program-name":41},"f757b338-729c-4df8-b20c-02661d6a972f","7d013c31-ebce-4afe-97f7-857525beb134","Change manager | Programmamanager | Organisatieadviseur | HR Business Partner | People & Culture lead | Veranderkundige | L&D-specialist | Afdelings- of teammanager | Beleidsadviseur | Consultant verandering & adoptie | Interim manager ",[818,1948,1949],"https:\u002F\u002Flink.assetfile.io\u002FkoFnwzZQG2OwD6FNtfy54\u002Fshutterstock_1121248859.jpg","Van veranderkundige kennis naar persoonlijke effectiviteit in verandertrajecten","From change management knowledge to personal effectiveness in change processes","Ken je de theorie, maar loop je in de praktijk toch nog vast? In deze verdiepende masterclass werk je aan jezelf als veranderaar: je leert je eigen gewoontes, sterktes en blinde vlekken kennen en ontwikkelt concrete vaardigheden om effectiever te sturen en te reflecteren.  ","Do you know the theory, but still get stuck in practice? In this in-depth masterclass, you will work on yourself as a change agent: you will get to know your own habits, strengths, and blind spots, and develop concrete skills to steer and reflect more effectively.","Change Manager | Program Manager | Organizational Consultant | HR Business Partner | People & Culture Lead | Change Expert | L&D Specialist | Department or Team Manager | Policy Advisor | Change & Adoption Consultant | Interim Manager","Leer van binnenuit wat verandering met mensen doet Via oefeningen en simulaties ervaar je welke dynamieken verandertrajecten ontsporen en wat jouw aandeel daarin is.","Leren van en met gelijkgestemde professionals Via intervisie en reflectie bouw je een netwerk op waar je ook na de masterclass op terugvalt.","Learn from the inside out what change does to people. Through exercises and simulations, you will experience the dynamics that derail change processes and what your role is in this.","Change","Masterclass Verandermanagement: Jouw Impact als Veranderaar","Change Management Master Class: Your Impact as a Change Agent","0.0","TIAS certificaat","Scherp inzicht in jouw profiel als veranderaar Je brengt je sterktes en blinde vlekken in kaart en leert hoe die jouw effectiviteit beïnvloeden.","Immediately applicable in your own practice. You will work on case studies from your own context — you can put what you have learned into practice immediately.",[],"TIAS certificate","Direct toepasbaar in jouw eigen praktijk Je werkt aan casuïstiek uit je eigen context — het geleerde kun je meteen inzetten.","Sharp insight into your profile as a change agent. You will map out your strengths and blind spots and learn how they influence your effectiveness.","Learning from and with like-minded professionals. Through peer supervision and reflection, you will build a network that you can rely on even after the masterclass.","Minimaal 5 jaar relevante werkervaring","At least 5 years of relevant work experience",[855],[858],[1948,1981,863],"Innovatie","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingMasterclass?lang=nl&courseId=21263&categoryId=2423&programAdvisorId=6ebba0d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingMasterclass?lang=en&courseId=21263&categoryId=2423&programAdvisorId=6ebba0d7-6057-601e-91f6-ff00001f6014","329",[],"masterclass-verandermanagement-jouw-impact-als-veranderaar",[1988,1989],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":988,"name":991,"city":994,"address":998,"postal_code":999,"country":1000},1,{"id":1992,"productable_id":1993,"expertise-tags":1994,"is_published":797,"show_on_website":797,"custom":1995,"editions":2027,"slug":2028,"top_level_category":107,"locations":2029,"matchScore":1990},22605,21209,[817],{"brochure-form-id-nl":1996,"participant-profile-nl-demographics":41,"brochure-form-id-eng":1997,"participant-profile-en-work-experience":41,"participant-profile-nl-work-experience":41,"participant-profile-nl-job-titles":1998,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":41,"expertise-tags":1999,"participant-profile-en-demographics":41,"duration-filter-nl":1798,"header-picture":2000,"ondertitel":2001,"is-module":41,"duration-filter-en":1801,"subtitle":2002,"schedule-en":2003,"listing-page-text-nl":2004,"fulltime-parttime":1900,"language-nl":829,"listing-page-text-eng":2005,"rankings-en":41,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":2006,"pe-points":41,"why-this-program-picture":834,"modular":41,"usp-nl-1":2007,"usp-nl-4":2008,"usp-en-1":2009,"discipline":41,"division":839,"titel-nl":2010,"title-eng":2010,"nvao-accreditation-startdate":41,"croho-code":41,"result-nl":2011,"rankings-nl":41,"schedule-nl":2012,"usp-nl-2":2013,"usp-en-3":2014,"accreditations-rankings":2015,"result-en":2016,"usp-nl-3":2017,"usp-en-2":2018,"program-score":41,"usp-en-4":2019,"duration-nl":2020,"duration-en":2021,"degree":41,"study-load-nl":41,"nse-score":41,"study-load-en":41,"work-experience-nl":41,"work-experience-en":41,"language-en":832,"work-experience-filter-en":2022,"work-experience-filter-nl":2023,"area-of-interest-nl":2024,"apply-form-url-nl":2025,"apply-form-url-en":2026,"faculty-recommendation-id":41,"cluster":1831,"diploma-program-name":41},"4ff0101c-52ab-42ae-aaaf-f643550a5908","6ce18a53-c7c7-456f-8dae-c7d018a59972","Algemeen Directeur | Directeur Bedrijfsvoering | Directeur IT | Directeur HR | Directeur Communicatie | Manager | Teamleider | Afdelingshoofd | Programmamanager | Projectmanager | Beleidsadviseur | Strategisch Adviseur | Innovatiemanager | Product Owner | Business Analyst | Data Manager | CIO | CDO",[817],"https:\u002F\u002Flink.assetfile.io\u002F3fgMuRrqe9Jcag9KqZRMMk\u002FGettyImages-2168386207.jpg","Krijg grip op AI en leer fundamentele AI-skills voor je dagelijkse werk","Get a handle on AI and learn essential AI skills for your daily work","4 afternoons | 13:30–4:30 p.m. | 1 afternoon per week","In het Business AI Skills programma (TIAS & JADS) ontwikkel je de vaardigheden om slim met AI te werken en AI verantwoord toe te passen. Je leert hoe je praktische AI-tools voor data, tekst, beeld en spraak direct inzet in je werkpraktijk.","In the Business AI Skills program (TIAS & JADS), you’ll develop the skills to work smartly with AI and apply it responsibly. You’ll learn how to immediately apply practical AI tools for data, text, images, and speech in your daily work.","CEO | Director of Operations | Director of IT | Director of HR | Director of Communications | Manager | Team Leader | Department Head | Program Manager | Project Manager | Policy Advisor | Strategic Advisor | Innovation Manager | Product Owner | Business Analyst | Data Manager | CIO | CDO","Je begrijpt hoe generatieve AI werkt en wat dat betekent voor de betrouwbaarheid van output, zodat je sneller herkent wanneer je AI wel en niet kunt gebruiken.","Je ziet concrete toepassingen voor je dagelijkse werk, zoals schrijven, structureren en analyseren, en je kunt die vertalen naar jouw rol, team en organisatie.","You understand how generative AI works and what that means for the reliability of its output, so you can more quickly determine when you can and cannot use AI.","Business AI Skills","Gezamenlijk certificaat TIAS en JADS bij volledige deelname","4 middagen | 13.30–16.30 uur | 1 middag per week","Je ontwikkelt sterke promptingvaardigheden waarmee je betere vragen stelt, gerichter stuurt en consistentere resultaten krijgt.","You will learn to evaluate output for quality and risks, including bias, hallucinations, and privacy, and you will know which checks are necessary in your daily practice.",[],"Joint TIAS and JADS certificate upon full participation","Je leert output beoordelen op kwaliteit en risico’s, inclusief bias, hallucinaties en privacy, en je weet welke checks in jouw werkpraktijk nodig zijn.","You'll develop strong prompting skills that will help you ask better questions, provide more targeted guidance, and achieve more consistent results.","You’ll see practical applications for your daily work - such as writing, organizing, and analyzing - and you’ll be able to apply them to your role, team, and organization.","4 weken","4 weeks",[1825],[1827],[817],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseMetProd?lang=nl&courseId=21209&categoryId=2421&programAdvisorId=ebce9bd7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseMetProd?lang=en&courseId=21209&categoryId=2421&programAdvisorId=ebce9bd7-6057-601e-91f6-ff00001f6014",[],"masterclass-ai-skills-academy-ai-01",[2030],{"id":988,"name":991,"city":994,"address":998,"postal_code":999,"country":1000},{"id":2032,"productable_id":2033,"expertise-tags":2034,"is_published":797,"show_on_website":797,"custom":2035,"editions":2067,"slug":2068,"top_level_category":97,"locations":2069,"matchScore":1990},21020,19780,[819],{"brochure-form-id-nl":2036,"participant-profile-nl-demographics":2037,"brochure-form-id-eng":2038,"participant-profile-en-work-experience":2039,"participant-profile-nl-work-experience":2040,"participant-profile-nl-job-titles":2041,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":1892,"expertise-tags":2042,"participant-profile-en-demographics":2043,"duration-filter-nl":1798,"header-picture":2044,"ondertitel":2045,"is-module":41,"duration-filter-en":1801,"subtitle":2046,"schedule-en":1898,"listing-page-text-nl":2047,"fulltime-parttime":1900,"language-nl":1901,"listing-page-text-eng":2048,"rankings-en":1903,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":2049,"pe-points":41,"why-this-program-picture":1905,"modular":41,"usp-nl-1":2050,"usp-nl-4":2051,"usp-en-1":2052,"discipline":41,"division":1909,"titel-nl":2053,"title-eng":2054,"nvao-accreditation-startdate":1912,"croho-code":41,"result-nl":1914,"rankings-nl":2055,"schedule-nl":1916,"usp-nl-2":2056,"usp-en-3":2057,"accreditations-rankings":2058,"result-en":1923,"usp-nl-3":2059,"usp-en-2":2060,"program-score":41,"usp-en-4":2061,"duration-nl":1927,"duration-en":1928,"degree":41,"study-load-nl":1929,"nse-score":41,"study-load-en":1930,"work-experience-nl":1931,"work-experience-en":1932,"language-en":1933,"work-experience-filter-en":2062,"work-experience-filter-nl":2063,"area-of-interest-nl":2064,"apply-form-url-nl":2065,"apply-form-url-en":2066,"faculty-recommendation-id":41,"cluster":867,"diploma-program-name":41},"70fdf303-c5a7-413c-9a83-dcb4fad34581","36 jaar | 68% man & 32% vrouw ","a144163c-bec2-4c77-adc7-ad3019a2d242","Most participants have 8–15 years of experience in supply chain & logistics, manufacturing and industry, retail and e-commerce, financial services, technology and IT-intensive environments, healthcare, energy, critical infrastructure, government, and business services. ","De meeste deelnemers hebben 8–15 jaar ervaring in supply chain & logistiek, productie en industrie, retail en e-commerce, financiële dienstverlening, technologie en IT-intensieve omgevingen, gezondheidszorg, energie, vitale infrastructuur, overheid en zakelijke dienstverlening. ","Data-analist | Data scientist | Business Analist | Operations Manager | Supply Chain Manager | Marketing manager | Digital Marketeer | IT-manager | Data Engineer | Solution Architect | Managementconsultant | Product Owner | Procesmanager ",[819],"36 years | 68% men & 32% women","https:\u002F\u002Flink.assetfile.io\u002F2zIdj8ofk56CBHorhoyb6J\u002FGettyImages-2194272911.jpg","Van data naar heldere keuzes in een complexe context","From data to clear choices in a complex context","Maak van data een bron van besluitkracht in plaats van alleen rapportages. In deze mastermodule leer je hoe je analytics, AI en decision agents inzet om strategische en operationele beslissingen te onderbouwen, te verbeteren en waar zinvol te automatiseren. ","Turn data into a source of decision-making power rather than just reports. In this master's module, you will learn how to use analytics, AI, and decision agents to support and improve strategic and operational decisions and automate them where appropriate. ","Data Analyst | Data Scientist | Business Analyst | Operations Manager | Supply Chain Manager | Marketing Manager | Digital Marketer | IT Manager | Data Engineer | Solution Architect | Management Consultant | Product Owner | Process Manager ","Van data naar besluitkracht: inzicht in hoe je analytics systematisch koppelt aan strategische en operationele beslissingen die er echt toe doen. ","Verankerde data-gedreven besluitvorming: handvatten om data, modellen en (waar passend) automatisering in te bedden in processen, governance en cultuur, direct toepasbaar op jouw eigen praktijk. ","From data to decision-making power: insight into how to systematically link analytics to strategic and operational decisions that really matter. ","Mastermodule Data Driven Decision Making","Data Driven Decision Making Master Module","TIAS staat vermeld in de Financial Times Executive Education Rankings en behoort volgens de Keuzegids Masters 2026 tot de best beoordeelde opleiders van Nederland. ","Grip op bias en ruis: beter zicht op menselijke en organisatorische vertekeningen in besluitvorming en manieren om hun impact structureel te verkleinen. ","Transparent criteria and trade-offs: practical frameworks to make alternatives explicit, verifiable, and explainable to management and stakeholders. ",[1920,1921,1922],"Transparante criteria en trade-offs: praktische kaders om alternatieven expliciet, toetsbaar en uitlegbaar te maken richting bestuur en stakeholders. ","Control over bias and noise: better insight into human and organizational distortions in decision-making and ways to structurally reduce their impact. ","Embedded data-driven decision-making: tools to embed data, models, and (where appropriate) automation in processes, governance, and culture, directly applicable to your own practice. ",[855,856],[858,859],[819],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=19780&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=19780&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014",[],"data-analytics-and-data-driven-decision-making",[2070],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":2072,"productable_id":2073,"expertise-tags":2074,"is_published":797,"show_on_website":797,"custom":2075,"editions":2106,"slug":2107,"top_level_category":97,"locations":2108,"matchScore":1990},21016,19776,[817],{"brochure-form-id-nl":2076,"participant-profile-nl-demographics":2077,"brochure-form-id-eng":2078,"participant-profile-en-work-experience":2079,"participant-profile-nl-work-experience":2080,"participant-profile-nl-job-titles":2081,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":1892,"expertise-tags":2082,"participant-profile-en-demographics":2083,"duration-filter-nl":1798,"header-picture":2084,"ondertitel":2085,"is-module":41,"duration-filter-en":1801,"subtitle":2086,"schedule-en":1898,"listing-page-text-nl":2087,"fulltime-parttime":1900,"language-nl":1901,"listing-page-text-eng":2088,"rankings-en":1903,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":2089,"pe-points":41,"why-this-program-picture":1905,"modular":41,"usp-nl-1":2090,"usp-nl-4":2091,"usp-en-1":2092,"discipline":41,"division":1909,"titel-nl":2093,"title-eng":2094,"nvao-accreditation-startdate":1912,"croho-code":1913,"result-nl":1914,"rankings-nl":2055,"schedule-nl":1916,"usp-nl-2":2095,"usp-en-3":2096,"accreditations-rankings":2097,"result-en":1923,"usp-nl-3":2098,"usp-en-2":2099,"program-score":41,"usp-en-4":2100,"duration-nl":1927,"duration-en":1928,"degree":41,"study-load-nl":1929,"nse-score":41,"study-load-en":1930,"work-experience-nl":1931,"work-experience-en":1932,"language-en":1933,"work-experience-filter-en":2101,"work-experience-filter-nl":2102,"area-of-interest-nl":2103,"apply-form-url-nl":2104,"apply-form-url-en":2105,"faculty-recommendation-id":41,"cluster":867,"diploma-program-name":41},"daf7c782-309e-440e-b9cc-2f68de4222f8","36 jaar | 68% man & 32% vrouw","0a13e9bb-42ad-43fc-bcda-0e733bcf55e5","Most participants have 8–15 years of experience in retail, government, e-commerce, mobility, technology, digital platforms, the creative sector, and consultancy.","De meeste deelnemers hebben 8–15 jaar ervaring in retail, overheid, e-commerce, mobiliteit, technologie, digitale platforms, creatieve sector en consultancy.","Directeur | General manager | Business development manager | Strategisch manager | Innovatieleider | Transformatieleider | IT-manager | Datamanager | Management consultant | Programmamanager | Changemanager",[817],"36 years | 68% male & 32% female","https:\u002F\u002Flink.assetfile.io\u002F1bu6RGuroy7hBsm2Mm3285\u002FGettyImages-2169143052.jpg","Van AI-hype naar strategische waardecreatie","From AI hype to strategic value creation","Ontwikkel een realistische blik op AI als strategische hefboom. In deze mastermodule onderzoek je hoe AI besluitvorming en businessmodellen verandert, leer je hype van bewezen waarde scheiden en vertaal je toepassingen naar concrete strategische keuzes.","Develop a realistic view of AI as a strategic lever. In this master module, you explore how AI changes decision-making and business models, separate hype from proven value, and translate applications into concrete strategic choices.","Director | General Manager | Business Development Manager | Strategic Manager | Innovation Leader | Transformation Leader | IT Manager | Data Manager | Management Consultant | Program Manager | Change Manager","Realistisch AI-kompas: helder inzicht in wat AI vandaag wél en niet kan, en hoe je hype, trends en bewezen toepassingen van elkaar onderscheidt. ","Concreet actieplan en rol als sparringpartner: je verlaat de module met een uitvoerbare AI-roadmap en groeit uit tot stevige gesprekspartner voor bestuur, management en leveranciers. ","Realistic AI compass: clear insight into what AI can and cannot do today, and how to distinguish hype, trends, and proven applications from each other.","Mastermodule Realisme in AI","Realism in AI Master Module","AI als strategische hefboom: beter zicht op de impact van AI op besluitvorming, processen, businessmodellen en waardecreatie in jouw organisatie. ","Informed investment choices: practical tools to evaluate the costs, benefits, and risks of AI applications, including make-or-buy decisions and collaboration with platforms.",[1920,1921,1922],"Onderbouwde investeringskeuzes: praktische handvatten om kosten, baten en risico’s van AI-toepassingen te beoordelen, inclusief make-or-buy en samenwerking met platforms. ","AI as a strategic lever: better insight into the impact of AI on decision-making, processes, business models, and value creation in your organization.","Concrete action plan and role as a sparring partner: you will leave the module with an executable AI roadmap and develop into a strong discussion partner for the board, management, and suppliers.",[855,856],[858,859],[817],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=19776&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=19776&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014",[],"ai-digital-transformation",[2109],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":2111,"productable_id":2112,"expertise-tags":2113,"is_published":797,"show_on_website":797,"custom":2114,"editions":2141,"slug":2142,"top_level_category":97,"locations":2143,"matchScore":1990},21013,19773,[819,1884],{"brochure-form-id-nl":2115,"participant-profile-nl-demographics":1887,"brochure-form-id-eng":2116,"participant-profile-en-work-experience":1889,"participant-profile-nl-work-experience":1890,"participant-profile-nl-job-titles":2117,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":1892,"expertise-tags":2118,"participant-profile-en-demographics":1894,"duration-filter-nl":1798,"header-picture":2119,"ondertitel":2120,"is-module":41,"duration-filter-en":1801,"subtitle":2121,"schedule-en":1898,"listing-page-text-nl":2122,"fulltime-parttime":1900,"language-nl":1901,"listing-page-text-eng":2123,"rankings-en":1903,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":2124,"pe-points":41,"why-this-program-picture":1905,"modular":41,"usp-nl-1":2125,"usp-nl-4":2126,"usp-en-1":2127,"discipline":41,"division":1909,"titel-nl":2128,"title-eng":2129,"nvao-accreditation-startdate":1912,"croho-code":1913,"result-nl":1914,"rankings-nl":2055,"schedule-nl":1916,"usp-nl-2":2130,"usp-en-3":2131,"accreditations-rankings":2132,"result-en":1923,"usp-nl-3":2133,"usp-en-2":2134,"program-score":41,"usp-en-4":2135,"duration-nl":1927,"duration-en":1928,"degree":41,"study-load-nl":1929,"nse-score":41,"study-load-en":1930,"work-experience-nl":1931,"work-experience-en":1932,"language-en":1933,"work-experience-filter-en":2136,"work-experience-filter-nl":2137,"area-of-interest-nl":2138,"apply-form-url-nl":2139,"apply-form-url-en":2140,"faculty-recommendation-id":41,"cluster":867,"diploma-program-name":41},"ad283f7f-48ae-4d64-9236-2009590f9afe","16357b0e-a8a7-44a0-affa-681bac1696fb","CISO | Head of Information Security | Information Security Officer | Security & Risk Manager | IT Risk Manager | Cybersecurity Manager | Security Architect | Enterprise Architect Security | IT Operations Manager | Data Protection Officer (DPO) | Privacy Officer (FG) | Compliance Officer Digital | Governance Risk & Compliance (GRC) Specialist | Business Continuity Manager | Digital Transformation Manager ",[819,1884],"https:\u002F\u002Flink.assetfile.io\u002F50XFr3wjgazgKc9foFt23Z\u002FGettyImages-991160350.jpg","Strategisch sturen op digitale veiligheid en veerkracht ","Strategic management of digital security and resilience","Bescherm én benut data als strategisch kapitaal. In deze mastermodule vertaal je Europese kaders (NIS2, DORA, Cyber Resilience Act) en het dreigingslandschap naar governance, maatregelen en incidentrespons die digitale weerbaarheid en vertrouwen versterken.","Protect and utilize data as strategic capital. In this master module, you translate European frameworks (NIS2, DORA, Cyber ​​Resilience Act) and the threat landscape into governance, measures, and incident response that strengthen digital resilience and trust.","CISO | Head of Information Security | Information Security Officer | Security & Risk Manager | IT Risk Manager | Cybersecurity Manager | Security Architect | Enterprise Architect Security | IT Operations Manager | Data Protection Officer (DPO) | Privacy Officer (FG) | Compliance Officer Digital | Governance Risk & Compliance (GRC) Specialist | Business Continuity Manager | Digital Transformation Manager","Meer grip op digitale risico’s: van losse maatregelen naar een samenhangend beeld van dreigingen, kwetsbaarheden en impact. ","Stevigere rol als strategische gesprekspartner: je positioneert security als enabler voor vertrouwen, samenwerking en digitale innovatie.","Greater control over digital risks: from individual measures to a coherent picture of threats, vulnerabilities, and impact.","Mastermodule Data and Information Security","Data and Information Security Master Module","Sterkere governance en compliance: keuzes en prioriteiten die aantoonbaar aansluiten bij o.a. NIS2, DORA en andere relevante kaders.","Greater resilience in practice: better prepared incident response, crisis exercises, and continuity measures.",[1920,1921,1922],"Grotere weerbaarheid in de praktijk: beter voorbereide incidentrespons, crisisoefening en continuïteitsmaatregelen.","Stronger governance and compliance: choices and priorities that demonstrably align with NIS2, DORA, and other relevant frameworks.","Stronger role as a strategic partner: you position security as an enabler for trust, collaboration, and digital innovation.",[855,856],[858,859],[819,1937],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=19773&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=19773&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014",[],"data-and-information-security",[2144],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":2146,"productable_id":2147,"expertise-tags":2148,"is_published":797,"show_on_website":797,"custom":2149,"editions":2176,"slug":2177,"top_level_category":97,"locations":2178,"matchScore":1990},21008,19768,[818],{"brochure-form-id-nl":2150,"participant-profile-nl-demographics":2037,"brochure-form-id-eng":2151,"participant-profile-en-work-experience":2039,"participant-profile-nl-work-experience":2040,"participant-profile-nl-job-titles":2152,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":1892,"expertise-tags":2153,"participant-profile-en-demographics":2043,"duration-filter-nl":1798,"header-picture":2154,"ondertitel":2155,"is-module":41,"duration-filter-en":1801,"subtitle":2156,"schedule-en":1898,"listing-page-text-nl":2157,"fulltime-parttime":1900,"language-nl":1901,"listing-page-text-eng":2158,"rankings-en":1903,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":41,"participant-profile-en-job-titles-2":2159,"pe-points":41,"why-this-program-picture":1905,"modular":41,"usp-nl-1":2160,"usp-nl-4":2161,"usp-en-1":2162,"discipline":41,"division":1909,"titel-nl":2163,"title-eng":2164,"nvao-accreditation-startdate":1912,"croho-code":1913,"result-nl":1914,"rankings-nl":2055,"schedule-nl":1916,"usp-nl-2":2165,"usp-en-3":2166,"accreditations-rankings":2167,"result-en":1923,"usp-nl-3":2168,"usp-en-2":2169,"program-score":41,"usp-en-4":2170,"duration-nl":1927,"duration-en":1928,"degree":41,"study-load-nl":1929,"nse-score":41,"study-load-en":1930,"work-experience-nl":1931,"work-experience-en":1932,"language-en":1933,"work-experience-filter-en":2171,"work-experience-filter-nl":2172,"area-of-interest-nl":2173,"apply-form-url-nl":2174,"apply-form-url-en":2175,"faculty-recommendation-id":41,"cluster":867,"diploma-program-name":41},"192ef372-1494-4306-b530-bc78cd3d8888","e38677f2-2d5a-47c7-b600-56f34ce5dfbc","Change manager | Projectmanager | Teamleider | Afdelingsmanager | HR-businesspartner | HR-adviseur (organisatieontwikkeling) | Operations Manager | Procesmanager | Organisatieadviseur | Managementconsultant (strategie, organisatie, transformatie) | Programmamanager | Portfoliomanager ",[818],"https:\u002F\u002Flink.assetfile.io\u002F42IINiJ855fmZMHOwlHQfH\u002FGettyImages-2151315323.jpg","Effectief en mensgericht veranderen in een snel veranderende en onzekere omgeving ","Effective and people-oriented change in a rapidly changing and uncertain environment ","Verandertrajecten lopen zelden precies zoals gepland. In deze mastermodule onderzoek je wat effectieve verandering vraagt in een veranderende omgeving waarin data en AI meer invloed hebben. Je leert boven- en onderstroom analyseren en vertalen naar interventies. ","Change processes rarely go exactly as planned. In this master module, you explore what effective change requires when data and AI have an increasingly influence. You will learn to analyze the upper stream and the undercurrent and translate this into interventions.","Change manager | Project manager | Team leader | Department manager | HR business partner | HR advisor (organizational development) | Operations manager | Process manager | Organizational advisor | Management consultant (strategy, organization, transformation) | Program manager | Portfolio manager ","Actueel kader voor verandering: je krijgt helder zicht op wat effectieve, mensgerichte verandering vraagt in een complexe, digitale en snel veranderende omgeving. ","AI-enabled leadership en eigen veranderplan: je versterkt je leiderschap en ontwikkelt een realistisch, contextbewust veranderplan rond jouw veranderopgave. ","Current framework for change: you gain a clear understanding of what effective, people-oriented change requires in a complex, digital, and rapidly changing environment. ","Mastermodule Verandermanagement","Change Management Master Module","Integrale veranderdiagnose: je leert kijken naar bovenstroom (strategie, structuur, processen, digitale capabilities) én onderstroom (gedrag, cultuur, emoties, macht) voor beter gefundeerde keuzes. ","People-oriented interventions in digitization and AI: you will receive concrete tools to recognize and work with resistance, uncertainty, and tensions surrounding technology, autonomy, and craftsmanship. ",[1920,1921,1922],"Mensgerichte interventies bij digitalisering en AI: je ontvangt concrete handvatten om weerstand, onzekerheid en spanningen rond technologie, autonomie en vakmanschap te herkennen en ermee te werken. ","Integrated change diagnosis: you will learn to look at both the upper stream (strategy, structure, processes, digital capabilities) and the undercurrent (behavior, culture, emotions, power) in order to make better-informed choices. ","AI-enabled leadership and your own change plan: you will strengthen your leadership and develop a realistic, context-aware change plan around your change task. ",[855,856],[858,859],[863],"https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=nl&courseId=19768&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014","https:\u002F\u002Ftias.diamondforms.net\u002FInschrijvingCourseZonderProd?lang=en&courseId=19768&categoryId=3785&programAdvisorId=be7b39d7-6057-601e-91f6-ff00001f6014",[],"change-management",[2179],{"id":989,"name":992,"city":995,"address":1002,"postal_code":1003,"country":1000},{"id":2181,"productable_id":2182,"expertise-tags":2183,"is_published":797,"show_on_website":797,"custom":2184,"editions":2211,"slug":2212,"top_level_category":113,"locations":2213,"matchScore":1990},19388,18283,[817,1949,1841],{"brochure-form-id-nl":2185,"participant-profile-nl-demographics":41,"brochure-form-id-eng":2185,"participant-profile-en-work-experience":41,"participant-profile-nl-work-experience":41,"participant-profile-nl-job-titles":41,"apply-form-url-full-fabric":41,"certificate-content":41,"ects":41,"expertise-tags":2186,"participant-profile-en-demographics":41,"duration-filter-nl":823,"header-picture":2187,"ondertitel":2188,"is-module":41,"duration-filter-en":826,"subtitle":2189,"schedule-en":41,"listing-page-text-nl":2190,"fulltime-parttime":41,"language-nl":829,"listing-page-text-eng":2191,"rankings-en":831,"language_27f67d05-cdf6-48b7-b0fc-3578a85b6e28":832,"participant-profile-en-job-titles-2":41,"pe-points":41,"why-this-program-picture":1855,"modular":41,"usp-nl-1":2192,"usp-nl-4":2193,"usp-en-1":2194,"discipline":1841,"division":839,"titel-nl":2195,"title-eng":2196,"nvao-accreditation-startdate":41,"croho-code":41,"result-nl":41,"rankings-nl":842,"schedule-nl":41,"usp-nl-2":2197,"usp-en-3":2198,"accreditations-rankings":2199,"result-en":41,"usp-nl-3":2200,"usp-en-2":2201,"program-score":41,"usp-en-4":2202,"duration-nl":850,"duration-en":851,"degree":41,"study-load-nl":41,"nse-score":41,"study-load-en":41,"work-experience-nl":2203,"work-experience-en":2204,"language-en":832,"work-experience-filter-en":2205,"work-experience-filter-nl":2206,"area-of-interest-nl":2207,"apply-form-url-nl":2208,"apply-form-url-en":2209,"faculty-recommendation-id":2210,"cluster":1831,"diploma-program-name":41},"06342d28-73e4-4ad1-b6bb-aee7fa373a18",[817,1949,1841],"https:\u002F\u002Flink.assetfile.io\u002FJKjDPpGR9xOrLTAXqM6sa\u002FGettyImages-2202252667.jpg","AI 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