TIAS Privacy and Cookie Policy

This is the Privacy and Cookie Policy of TIAS Business School B.V., located at Warandelaan 2, Building E (“TIAS”). This Privacy and Cookie Statement provides information on the personal data that TIAS processes for students and potential students, as well as users of the website www.tias.edu (“Website”).

This Privacy and Cookie Statement is subject to change. We therefore recommend that you consult this Privacy and Cookie Statement regularly. This Privacy and Cookie Statement was last revised on May 1, 2014.

  1. When does the privacy policy apply?

    This Privacy Statement applies to all personal data processed by TIAS concerning students and potential students of TIAS and users of the Website.

  2. Who is responsible for your data?

    TIAS is responsible for processing your personal information. TIAS has notified the College Bescherming Persoonsgegevens (Data Protection Authority) (“CBP”) in The Hague that it processes personal information. This notification indicates the type of information processed by TIAS, the purposes for which it is processed, and the persons and/or organizations to whom the information is provided.

  3. For what purposes do we use your personal information?

    (1) During the registration procedure, your information is assessed to determine whether you are eligible for the program for which you have registered.

    What does this entail?
    If you have registered for a training program, your personal information and documents will be stored and used to process and assess your registration and to communicate with you about this. TIAS may charge an application fee for the registration and ask you to do a capacity test. During the registration process, TIAS may hold an intake interview with you in order to go through this information. Prior to this meeting, we will ask you to identify yourself using a form of ID. But we will not make a copy of this ID. After your registration has been assessed, TIAS will decide whether or not you will be allowed into the program. If we are unable to allow you into the program of your choice, we may suggest an alternative program that is a better match for you.

    What kinds of personal information do we use for this?
    We use the personal information that you provide to us, your name, address and other contact details, your cover letter, your resume and other documents, date of birth, information on programs you have completed, payment details, work experience, information on your employer (if applicable), language level, capacity tests (internal TIAS capacity test or external test like GMAT, TOEFL or IETLS), references, visa requirement, additional activities, skills or hobbies, copies of your diploma(s) and your correspondence with TIAS concerning your registration. We also save the results of the registration procedure and confirmation of this sent to you.

    How long do we save your personal information for this purpose?
    In principle, we save your information for as long as is necessary to complete your registration process. If your registration is successful, your information will normally be saved for a period of two years after your participation in the program concerned. After two years, your information will be deleted, with the exception of your name, date of birth, date and topic of your registration and your official assessment. If your registration is not successful, your information will be removed from our system after four weeks, with the exception of your name, date of birth, and date and topic of your registration.
    If you give us your consent during the registration process, TIAS can save your information in a portfolio for use in the future should a suitable training opportunity become available. In this case, TIAS will save your registration data for a period of one year, after which it will be removed from our systems. Before the end of this period, TIAS may approach you to ask you to extend your consent for a new period of one year. In this case, we will also ask you to update your information.

    (2) To register your enrollment after you have been accepted for the program of your choice, and to provide and evaluate the program.

    What does this entail?
    After registration and confirmation of registration, you can enroll in a program or seminar using the form sent to you. We will use your information to register/establish and record whether and how you paid the program fee and/or applicable enrollment fee for your final registration, provide and improve the training, award you your diploma, organize alumni events and offer you the career service. The career service supports training participants after graduation in their personal development and with establishing contacts with the business community. Your e-mail address may also be used by an external research agency to evaluate the program (see “4: Who can access your information?”).

    What kinds of personal information do we use for this?
    For this purpose, we use your name, address and other contact details, your e-mail address, information pertaining to the program for which you have registered, your preferences regarding the program, your payment details, visa information (if applicable), your feedback on the program and other information you provide to us. We also use your personal information within the context of your program, such as the start and expected end date of your program, your attendance, any results and/or whether you passed the course and a copy of your diploma.

    How long do we save your personal information for this purpose?
    In principle, this information is saved for a period of two years after your participation in the program concerned has ended. After two years, your information will be deleted, with the exception of your name, contact details, date of birth, graduation date, program in which you were enrolled, grades and diplomas. We will use this information when organizing alumni events and/or to satisfy legal obligations. If you are taking part in the career service, we store your information for three years after your participation in the program concerned has ended. As part of the career service, we will contact you each year to hear whether you still consent to our using your information. If you no longer wish to participate in the career service, you can cancel your participation at any time by contacting us or using the ‘unsubscribe’ option in every e-mail sent by TIAS concerning the career service. Your information will then be deleted. For the evaluation of the program, an external research agency may contact you by e-mail to ask for your feedback. If you do not appreciate such contact, you can unsubscribe to these questionnaires at any time. Finally, we are required by law to save your name and address, graduation date and program in which you were enrolled.

    (3) To be able to answer your questions.

    What does this entail?
    On various pages of the Website, you can send a question to one of our staff. You can also contact us in other ways (such as by e-mail or phone). We will then use your personal information to answer your question.

    What kinds of personal information do we use for this?
    For this purpose, we use your name, contact details (such as your phone number), your correspondence with TIAS concerning your question and all other personal information you have provided to us and that is necessary to answer your question.

    How long do we save your personal information for this purpose?
    In principle, TIAS saves this information for a period of one year. Afterwards, this information is removed from our systems, unless you have registered for one of our programs.

    (4) To take part in an information session or a personal information talk with one of our program advisers.

    What does this entail?
    If you would like to learn more about one of our programs in order to determine whether it is suitable for you, you can take part in one of our general information sessions or request a personal information talk with one of our program advisers. In this case, TIAS will want to know your educational level, your work experience and your program objectives. This will enable us to better coordinate our recommendations to your ambitions.

    What kinds of personal information do we use for this?
    We only use personal information that you have provided to us in connection with the information session, such as your name, address and other contact details, program information, work experience and, if relevant, your resume. We also save the recommendations we provide to you during a personal information talk. If you indicate that you are unable to enroll in one of our programs in the short term and give your consent, TIAS can keep your personal information in a portfolio to be used to contact you in the future by phone or e-mail with a proposal for a suitable program or seminar.

    How long do we save your personal information for this purpose?
    In principle, TIAS saves this information for a period of one year. Afterwards, this information is removed from our systems, unless you have registered for one of our programs.

    (5) If you desire, to be able to inform you by e-mail or phone about or invite you to interesting programs, seminars, information sessions, personal information talks and events at TIAS.

    What does this entail?
    It is possible that, when you contact TIAS or submit a registration, there are no suitable programs or seminars available for you. If you would like, we can send you an SMS message with a reminder of the event concerned or an Outlook invitation. If you give us your consent, TIAS can keep your personal information in a portfolio to be used to contact you in the future by phone or e-mail when a suitable program or seminar becomes available.

    What kinds of personal information do we use for this?
    We only use personal information provided to us, such as your name, address, phone number and other contact details, or registration letter, resume and other documents, date of birth, program information, work experience, additional activities, skills and hobbies, and your correspondence with TIAS concerning your registration.

    How long do we save your personal information for this purpose?
    If you give your consent during the registration process, TIAS will save your registration data for a period of one year, after which it will be removed from our systems. Before the end of this period, TIAS may approach you to ask you to extend your consent for a new period of one year. In this case, we will also ask you to update your information.

    (6) If you give us your consent, to send you information on TIAS by e-mail.

    What does this entail?
    We like to keep you up-to-date on the latest news and other possibilities and developments within TIAS. We do this by sending an e-newsletter a maximum of twice a month. If you would like to stay informed, you can indicate this by checking the relevant statement before sending us your registration.

    What kinds of personal information do we use for this?
    For this goal, we use your name, e-mail address and an overview of which e-newsletters we have sent to you.

    How long do we save your personal information for this purpose?
    We save this personal information as long as you wish to receive information from TIAS. We will ask you yearly if you still wish to receive this type of e-mail from us. If you no longer wish to receive this kind of e-mail, you can unsubscribe at any time by contacting us or using the ‘unsubscribe’ option in every e-mail sent by TIAS.

    (7) For the technical and functional management of the Website.

    What does this entail?
    When you visit our Website, our website administrators process a number of technical details related to the use of the Website, in order to ensure the functionality of the Website. This technical information enables our website administrators to manage the Website by, for example, resolving technical failures or improving the accessibility of certain parts of the Website. The goal of this is to make sure you can find information on the Website quickly and easily. Cookies are also used for this purpose. Read: what Cookies does TIAS use?

    What kinds of personal information do we use for this?
    We use technical information such as your computer's IP address, the web pages visited, the Internet browser you use, websites visited before and after visiting our Website and the duration of a visit/session.

    How long do we save your personal information for this purpose?
    We do not save this technical information for this purpose for longer than one month.

    (8) To gain insight into the user-friendliness of our website

    What does this goal entail?
    We collect information on the browser used (type, version, screen resolution, etc.), basic information on the user (anonymized IP address, language, time zone), data on mouse movements, clicks, scrolls and keystrokes.

    What types of personal personal data do we process to this end?
    Personal data is never sent and never exchanged between websites. The script does not use third-party cookies. Data is never shared with third parties, with the exception of highly summarized data collected from all Mouseflow accounts, such as the percentage of browsers used, average screen resolution, and so on. Keystrokes from password fields and fields containing sensitive information are never captured or sent via the network.

    How long do we save your personal data for this purpose?
    We measure mouse movements, clicks, scrolls and keystrokes periodically in order to test the user-friendliness of our website. We do this for a maximum period of two months. We delete the data collected from the Mouseflow account no later than one month after the last measurement of visitor behavior. You can contact TIAS to be excluded from these measurements. You will need to provide your IP address, which can be found through www.whatismyip.com.

  4. What cookies does TIAS use?

    The Website uses cookies. A cookie is a small text file that we send to your browser so that your browser can automatically recognize a repeat visit to the Website. Cookies can collect information related to the use of the Website, such as which pages were visited and the duration of the user session. When you use the Website, the cookie sends information to TIAS.

    TIAS places cookies that are necessary for the Website functionalities. This enables you, for instance, to place your program in the order summary and to view the selected programs in the order summary.

    If you do not wish to receive any cookies, you can change the settings of your Internet browser to fully block the use of cookies. The Consumer Association has made an online tool available for this stap voor stap uitleg. Keep in mind that, if you do not allow cookies, you may not be able to visit all sections of the Website.

    Your preferences:
    Non-essential cookies are used to collect information on your website use and remember your preferences. This includes which pages you visited and the duration of your user session. We also use these cookies to improve the user experience on our Website.

    More information on Google Analytics can be found at here.
     
    We also use Mouseflow to measure mouse movements, clicks scrolls and keystrokes. This information is anonymous and never shared with third parties. 

    Overview of cookies used

    Cookie mf_session:
    - Which party places the cookies? Mouseflow
    - Why are cookies placed? To track the start and end of a browsing session.
    - How long are the cookies placed/saved? Once you leave the website, the cookie is deleted.
    - What is the consequence(s) for you if the cookie is not accepted? Your data will not be used to improve the user experience of www.tias.edu.

    Cookie mf_user:
    - Which party places the cookies? Mouseflow
    - Why are cookies placed? To determine whether the website user is visiting for the first time or is a repeat visitor.
    - How long are the cookies placed/saved? For 90 days.
    - What is the consequence(s) for you if the cookie is not accepted? Your data will not be used to improve the user experience of www.tias.edu.

  5. Links to other websites and social media

    TIAS is always looking for new talented individuals whom we expect to be able to offer a suitable program. As part of this, we use social media platforms like LinkedIn, Facebook and Twitter. The TIAS recruitment team may view your profile on these social networks when preparing for your registration meeting in order to get a first impression of you before the meeting. We also do this if you have given your consent during the online registration process for the program. Your profile will only be used to prepare for the meeting. The TIAS recruitment team may also contact you on social networks by sending an invitation to connect on a social network. If you do not want this connection with the TIAS recruitment team or change your mind later on, you can indicate this on the social network concerned. TIAS will save this preference and not contact you again in the future through the social network in question.

    The Website contains a number of links to other websites. Although these websites were selected with great care, we are not responsible for the processing of your personal information through these websites.
    TIAS' Terms and Conditions and this Privacy and Cookie Statement do not apply to the use of such websites.

    If you decide to share our Website through social media like LinkedIn, Facebook and/or Twitter, your personal information (such as your name and the fat that you are interested in TIAS) will also be visible to all visitors to your personal web pages on LinkedIn, Facebook and/or Twitter. The terms and conditions (including privacy policy) of the social media websites apply exclusively to the use of such social media websites. TIAS is not responsible for data processing or the privacy policy of such social media websites.
    TIAS' Terms and Conditions of Use and this Privacy and Cookie Statement therefore do not apply to the use of such websites.
     
  6. How do we protect the information?

    Your personal information is treated with strict confidence and TIAS has taken the appropriate technical and organizational security measures against the loss or unauthorized use of this information. This includes the use of several security safeguards, such as secured servers, firewalls and encryption, as well as the physical protection of rooms in which information is stored.

  7. Who can you contact with questions and requests for access to information, removal and so on?

    You can inspect all information TIAS uses on you at any time and have this information edited or deleted by sending a request to:

    TIAS School for Business and Society
    Warandelaan 2
    5037 AB Tilburg
    webmaster@tias.edu

    TIAS may charge a (minor) fee for this service.